RRDs and bandwidth problem since upgrade to WHM 11.44.0 (build 22)

cpanelinfoseeker

Well-Known Member
Oct 25, 2002
323
3
168
NE Illinois
cPanel Access Level
Root Administrator
I have been getting this error since I did the upgrade to WHM 11.44.0 (build 22) on Thursday. I chose one account to share the hourly logs that I am getting the problem on (see attachment). This error affects several accounts (not all as far as I can see) but it is doing this on both servers. I re-ran the update using upcp -force option without success.

I am hoping someone on here may have a solution to this error.

I have tried running:
Code:
#!/bin/bash
cd /var/cpanel/bandwidth
for i in `/bin/ls *.rrd`
do
/usr/local/cpanel/3rdparty/bin/rrdtool dump $i > $i.xml
/usr/local/cpanel/3rdparty/bin/rrdtool restore -f $i.xml $i
rm -vf $i.xml
done
I am unable to correct this, so looking for ideas.

Thank you in advance,
Ron
 

Attachments

k2tec

Well-Known Member
Aug 26, 2011
104
5
68
Netherlands
cPanel Access Level
Root Administrator
RRD's Error after transfer

I tranfered several accounts from my dedicated server to 2 different VPS.
Now I get this error on both VPS
[2014-07-12 15:13:19 +0200] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/xxxxx-all-peak.rrd 3600:0 1405159200:0 1405162800:136637 1405166400:156720: /var/cpanel/bandwidth/xxxxx-all-peak.rrd: illegal attempt to update using time 3600 when last update time is 1404849600 (minimum one second step) at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 125
Cpanel::Bandwidth::RRD::_rrdtool('update', '/var/cpanel/bandwidth/xxxxx-all-peak.rrd', '3600:0', '1405159200:0', '1405162800:136637', '1405166400:156720') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x29d9008), 'update', '/var/cpanel/bandwidth/xxxxx-all-peak.rrd', '3600:0', '1405159200:0', '1405162800:136637', '1405166400:156720') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 196
Cpanel::Bandwidth::RRD::update(Cpanel::Bandwidth::RRD=HASH(0x29d9008), HASH(0x275b988)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1340
eval {...} called at /usr/local/cpanel/Cpanel/Logd.pm line 1337
Cpanel::Logd::updaterrdb('xxxxx', 'all', HASH(0x2c7d820), 1405170798, Cpanel::Logd::BigLock=HASH(0x1a06ed8)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
Cpanel::Logd::updatebw('xxxxx', '/home/xxxxx', 540, 'xxxxxts.nl', 5242880000, ARRAY(0x26dd100), Cpanel::Logd::BigLock=HASH(0x1a06ed8), 1405163709) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
Most accounts are also displaying not the right disk used.

I found this old thread http://forums.cpanel.net/f5/odd-behavior-transferred-accounts-105277.html but is there a faster way than regenarate account by account.
You need to move the .rrd files for the account(s) with this issue and then regenerated.

mkdir -p /root/old/bandwidth

mv /var/cpanel/bandwidth/<user>*.rrd /root/old/bandwidth/
mv /var/cpanel/bandwidth/<domain>*.rrd /root/old/bandwidth/

/scripts/runweblogs <user>
 

cpanelinfoseeker

Well-Known Member
Oct 25, 2002
323
3
168
NE Illinois
cPanel Access Level
Root Administrator
Well, at least I know I am not alone in this! It did start right after the WHM upgrade, so I would guess it was something in the upgrade.
I am running Centos 6.4, but the error did not start until the WHM upgrade.
Hopefully someone will have an answer...
 

Infopro

Well-Known Member
May 20, 2003
17,091
516
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
If you're having an issue with a recent cPanel update, you should do us all a favor and open a ticket about it:
http://go.cpanel.net/bugs

If one user has an issue and posts about it on the forums, it could be specific to that one server. If multiple users open a ticket to cPanel Technical Support, those tickets can be flagged and counted and issues found and fixed, quicker.

Downgrading to fix an update issue should not be suggested, IMO.

cPanel Technical Support is always available.
 

fucine

Member
Jan 28, 2005
14
0
151
Re: RRD's Error after transfer

Same for me. Exactly the same.
Relevant part of /usr/local/cpanel/logs/error_log:

[2014-07-15 15:13:51 +0200] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/account-all-peak.rrd: Can't call method "quote" on an undefined value at /usr/local/cpanel/Cpanel/Logd.pm line 1360.
at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 120
Cpanel::Bandwidth::RRD::_rrdtool('last', '/var/cpanel/bandwidth/account-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x27f6ab0), 'last', '/var/cpanel/bandwidth/account-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 528
Cpanel::Bandwidth::RRD::last(Cpanel::Bandwidth::RRD=HASH(0x27f6ab0), HASH(0x2869240)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1325
Cpanel::Logd::updaterrdb('account', 'all', HASH(0x27a64f8), 1405430031, Cpanel::Logd::BigLock=HASH(0x1a95538)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
Cpanel::Logd::updatebw('account', '/home/account', 2894, 'example.com', 'unlimited', ARRAY(0x2085c40), Cpanel::Logd::BigLock=HASH(0x1a95538), 1405422999) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
[2014-07-15 15:13:51 +0200] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/account-all-peak.rrd 3600:0 1405422000:0 1405425600:3088164: /var/cpanel/bandwidth/account-all-peak.rrd: illegal attempt to update using time 3600 when last update time is 1405303200 (minimum one second step) at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 125
Cpanel::Bandwidth::RRD::_rrdtool('update', '/var/cpanel/bandwidth/account-all-peak.rrd', '3600:0', '1405422000:0', '1405425600:3088164') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x27f6ab0), 'update', '/var/cpanel/bandwidth/account-all-peak.rrd', '3600:0', '1405422000:0', '1405425600:3088164') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 196
Cpanel::Bandwidth::RRD::update(Cpanel::Bandwidth::RRD=HASH(0x27f6ab0), HASH(0x28693c0)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1340
eval {...} called at /usr/local/cpanel/Cpanel/Logd.pm line 1337
Cpanel::Logd::updaterrdb('account', 'all', HASH(0x27a64f8), 1405430031, Cpanel::Logd::BigLock=HASH(0x1a95538)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
Cpanel::Logd::updatebw('account', '/home/account', 2894, 'example.com', 'unlimited', ARRAY(0x2085c40), Cpanel::Logd::BigLock=HASH(0x1a95538), 1405422999) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
This has happened soon after having updgraded WHM from 11.42.x into 11.44.x.
Going to check whether or not accounts' quotas are correctly reported by WHM/cPanel.
Investigations from cPanel side should take place ASAP (no upcp progress so far).

- - - Updated - - -

Going to check whether or not accounts' quotas are correctly reported by WHM/cPanel.
The "disk used" reported in WHM is correct.
So quota is not involved at all. And it seem to me that bandwidth measures are not as well.
Someone else having tracked errors in such errors in /usr/local/cpanel/logs/error_log?
Consequences of such? Thanks.
 

fucine

Member
Jan 28, 2005
14
0
151
See also here: - Removed -
So this actually IS a problem with 11.44.x branch of WHM/cPanel...
How much should we wait before an upcp would fix such?
 
Last edited by a moderator:

vipin

Active Member
Aug 23, 2013
28
0
1
cPanel Access Level
Root Administrator
Runweblogs Errror [warn [cpanellogd] RRDs Error]

Hi,

I am getting the following errors while updating weblogs :


Code:
Log checker loaded ok..
==> cPanel Log Daemon version 26.0
==> Loaded RRDs: version 1.4.7
Processing dom1...
Run Logs domain: dom1.com BW Limit: unlimited Domains: [dom1.com 1.dom1.com 2.dom1.com]
info [safeapacherestart] Restart elapsed seconds: 1
[2014-07-17 22:57:55 -0400] Process bandwidth for dom1
warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/dom1-all-peak.rrd: Can't call method "quote" on an undefined value at /usr/local/cpanel/Cpanel/Logd.pm line 1360.

warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/dom1-all-peak.rrd 3600:0 1405641600:0 1405645200:7681686: /var/cpanel/bandwidth/dom1-all-peak.rrd: illegal attempt to update using time 3600 when last update time is 1090083641 (minimum one second step)
info [safeapacherestart] Restart elapsed seconds: 1
[2014-07-17 22:58:16 -0400] Disk Usage for dom1 on /dev/sda2 (0/0)
[2014-07-17 22:58:16 -0400] Archive Status for dom1: 1
[2014-07-17 22:58:16 -0400] Processing dom1, fork() required to drop privs with (domains:4 domains)
[2014-07-17 22:58:16 -0400] [setuid] dom1 (uid=704,gid=705)
[2014-07-17 22:58:16 -0400] [dologs] execute: analog for user: dom1, log: /usr/local/apache/domlogs/dom1.com.bkup.
[2014-07-17 22:58:16 -0400] /usr/local/cpanel/3rdparty/bin/analog: analog version 6.0/Unix
[2014-07-17 22:58:16 -0400] /usr/local/cpanel/3rdparty/bin/analog: Warning M: Cache file
[2014-07-17 22:58:16 -0400]   /home/dom1/tmp/analog/cache doesn't contain last-seven-day statistics; so
[2014-07-17 22:58:16 -0400]   these may be underestimated
[2014-07-17 22:58:16 -0400]   (For help on all errors and warnings, see docs/errors.html)
[2014-07-17 22:58:18 -0400] /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Virtual
[2014-07-17 22:58:18 -0400]   Host Report
[2014-07-17 22:58:18 -0400] /usr/local/cpanel/3rdparty/bin/analog: Warning R: In Domain Report, turning
[2014-07-17 22:58:18 -0400]   off pie chart of only one wedge
[2014-07-17 22:58:20 -0400] [dologs] execute: awstats for user: dom1, log: /usr/local/apache/domlogs/dom1.com.bkup.
[2014-07-17 22:58:20 -0400] Create/Update database for config "/home/dom1/tmp/awstats/awstats.dom1.com.conf" by AWStats version 7.0 (build 1.971)
[2014-07-17 22:58:20 -0400] From data in log file "/usr/local/apache/domlogs/dom1.com.bkup"...
[2014-07-17 22:58:20 -0400] Phase 1 : First bypass old records, searching new record...
[2014-07-17 22:58:20 -0400] Direct access to last remembered record has fallen on another record.
[2014-07-17 22:58:20 -0400] So searching new records from beginning of log file...
[2014-07-17 22:58:20 -0400] Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
[2014-07-17 22:58:20 -0400] Jumped lines in file: 0
[2014-07-17 22:58:20 -0400] Parsed lines in file: 591
[2014-07-17 22:58:20 -0400]  Found 0 dropped records,
[2014-07-17 22:58:20 -0400]  Found 0 comments,
[2014-07-17 22:58:20 -0400]  Found 0 blank records,
[2014-07-17 22:58:20 -0400]  Found 0 corrupted records,
[2014-07-17 22:58:20 -0400]  Found 0 old records,
[2014-07-17 22:58:20 -0400]  Found 591 new qualified records.
[2014-07-17 22:58:20 -0400] [dologs] execute: webalizer for user: dom1, log: /usr/local/apache/domlogs/dom1.com.bkup.
[2014-07-17 22:58:20 -0400] Webalizer V2.23-05 (Linux 3.10.23-xxxx-std-ipv6-64 x86_64) English
[2014-07-17 22:58:20 -0400] Using logfile /usr/local/apache/domlogs/dom1.com.bkup (clf)
[2014-07-17 22:58:20 -0400] DNS Lookup (10): /home/dom1/tmp/webalizer/dns_cache.db page 621 is on free list with type 2
[2014-07-17 22:58:20 -0400] PANIC: Invalid argument
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:20 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:20 -0400] db_put fail!
[2014-07-17 22:58:21 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:21 -0400] db_put fail!
[2014-07-17 22:58:21 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:21 -0400] db_put fail!
[2014-07-17 22:58:21 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:21 -0400] db_put fail!
[2014-07-17 22:58:21 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:21 -0400] db_put fail!
[2014-07-17 22:58:21 -0400] PANIC: fatal region error detected; run recovery
[2014-07-17 22:58:21 -0400] 73 addresses in 1 seconds, 73/sec
[2014-07-17 22:58:21 -0400] Using DNS cache file /home/dom1/tmp/webalizer/dns_cache.db
[2014-07-17 22:58:21 -0400] Creating output in /home/dom1/tmp/webalizer
[2014-07-17 22:58:21 -0400] Hostname for reports is 'dom1.com'
[2014-07-17 22:58:21 -0400] Reading history file... webalizer.hist
[2014-07-17 22:58:21 -0400] Reading previous run data.. webalizer.current
[2014-07-17 22:58:21 -0400] Saving current run data... [07/17/2014 22:58:11]
[2014-07-17 22:58:21 -0400] Generating report for July 2014
[2014-07-17 22:58:21 -0400] Saving history information...
[2014-07-17 22:58:21 -0400] Generating summary report
[2014-07-17 22:58:21 -0400] 591 records in 1 seconds, 591/sec
Complete

Currentely i am using cPanel version 11.44 (build 27) with Centos 6.5 , I had seen a post http://forums.cpanel.net/f5/rrds-bandwidth-problem-since-upgrade-whm-11-44-0-build-22-a-417582.html but it seems to be an issue related with build 22

how could this issue be resolved ?
 

Bruce123

Active Member
Jul 19, 2005
39
1
158
Cpanel error log output question

This is a fresh server build. CENTOS 6.5 x86_64 standard & WHM 11.44.0 (build 27)

I have set up two hosting accounts on the server for initial testing. I am seeing this in the cpanel error log.

I am showing the output for one of the installed accounts, but I am seeing the exact same thing for both of them. Also, I have replaced the actual user/domain name with "ACCOUNT."

Code:
/usr/local/cpanel/logs/error_log:
[2014-07-19 10:31:22 -0500] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/ACCOUNT-all-peak.rrd: Can't call method "quote" on an undefined value at /usr/local/cpanel/Cpanel/Logd.pm line 1360.
at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 120
	Cpanel::Bandwidth::RRD::_rrdtool('last', '/var/cpanel/bandwidth/ACCOUNT-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
	Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x2fb3558), 'last', '/var/cpanel/bandwidth/ACCOUNT-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 528
	Cpanel::Bandwidth::RRD::last(Cpanel::Bandwidth::RRD=HASH(0x2fb3558), HASH(0x2fb7110)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1325
	Cpanel::Logd::updaterrdb('ACCOUNT', 'all', HASH(0x2fad648), 1405783882, Cpanel::Logd::BigLock=HASH(0x22f9d58)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
	Cpanel::Logd::updatebw('ACCOUNT', '/home/ACCOUNT', 515, 'ACCOUNT.com', 'unlimited', ARRAY(0x2f2b318), Cpanel::Logd::BigLock=HASH(0x22f9d58), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
	Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
I really do not know what this means, whether it is important, or if it needs to be fixed. So any insight and advice is welcome.

Both of the accounts were set up with Unlimited bandwidth allowance, if that matters.

Thank you for your help.
 

kernow

Well-Known Member
Jul 23, 2004
1,015
55
178
cPanel Access Level
Root Administrator
Yes were getting these same errors on several servers now:
Code:
[2014-07-21 07:07:57 +0000] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidthaccount-all-peak.rrd: Can't call method "quote" on an undefined value at /usr/local/cpanel/Cpanel/Logd.pm line 1360.
 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 120
        Cpanel::Bandwidth::RRD::_rrdtool('last', '/var/cpanel/bandwidth/account-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
        Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x287d8e0), 'last', '/var/cpanel/bandwidth/account-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 528
        Cpanel::Bandwidth::RRD::last(Cpanel::Bandwidth::RRD=HASH(0x287d8e0), HASH(0x2f2cb58)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1325
        Cpanel::Logd::updaterrdb('account', 'all', HASH(0x2b635a8), 1405926476, Cpanel::Logd::BigLock=HASH(0x1a2d1a8)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
        Cpanel::Logd::updatebw('xmedia2', '/home/account', 625, 'domain.net', 26214400000, ARRAY(0x27591b0), Cpanel::Logd::BigLock=HASH(0x1a2d1a8), 1405919360) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
        Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
Submitted ticket # 5244461
 
Last edited:

kernow

Well-Known Member
Jul 23, 2004
1,015
55
178
cPanel Access Level
Root Administrator
Update to ticket # 524461
Code:
Hello,

Thanks for contacting us today. We have identified and addressed this issue with our internal case 106993. The fix for this issue is currently under review and going through our Quality Assurance process.

Once the fix has been released to the public, we will publish this case number to our change log at http://go.cpanel.net/changelog

Unfortunately, there isn't anything we can do about the error notifications. However, these errors are not critical to the operation of the system and will self-correct once that fix has been released.

Please let me know if you have any further questions and I'll be happy to provide any assistance that I can.

--
Respectfully,

Phil Stark
cPanel, Inc.
 

Metro2

Well-Known Member
May 24, 2006
522
74
178
USA
cPanel Access Level
Root Administrator
What I can see :

The error is gone in WHM 11.44.1 (build 7)
But still exist in WHM 11.44.0 (build 30)
I can confirm - 11.44.0.30

My logs this morning look like this excerpt:

(I replaced account username with "example" and domain name with "example.com" in the paste below)

Code:
[2014-07-24 06:13:31 -0500] warn [cpanellogd] RRDs Error: /var/cpanel/bandwidth/example-all-peak.rrd: Can't call method "quote" on an undefined value at /usr/local/cpanel/Cpanel/Logd.pm line 1360.
 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 120
        Cpanel::Bandwidth::RRD::_rrdtool('last', '/var/cpanel/bandwidth/example-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 111
        Cpanel::Bandwidth::RRD::_call_rrdtool(Cpanel::Bandwidth::RRD=HASH(0x49edb50), 'last', '/var/cpanel/bandwidth/example-all-peak.rrd') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 528
        Cpanel::Bandwidth::RRD::last(Cpanel::Bandwidth::RRD=HASH(0x49edb50), HASH(0x41fcc10)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1325
        Cpanel::Logd::updaterrdb('example', 'all', HASH(0x4136ac0), 1406200411, Cpanel::Logd::BigLock=HASH(0x2d7ec78)) called at /usr/local/cpanel/Cpanel/Logd.pm line 904
        Cpanel::Logd::updatebw('example', '/home/example', 699, 'example.com.com', 47185920000, ARRAY(0x3ab1578), Cpanel::Logd::BigLock=HASH(0x2d7ec78), 1406193288) called at /usr/local/cpanel/Cpanel/Logd.pm line 446
        Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 184
Based on the previous replies in this thread (one suggesting to open a ticket, and one showing the answer kernow got to his ticket) I'm not sure if I should open one or not.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello :)

Internal case number 106993 is addressed in cPanel version 11.44.1.7:

Fixed case 106993: Fix DBI connection error when running cpanellogd for a single user.

Any version prior to this is not going to have the resolution included.

Thank you.