rsync error: (code 23)

[ghv]

Just started getting a ton of errors like this in cpbackup:

send_files failed to open /home/USER/public_html/PATH TO FILE: Permission denied
send_files failed to open /home/USER/public_html/PATH TO FILE: Permission denied
rsync error: some files could not be transferred (code 23) at main.c(620)

After updating apache today (as advised)

RH9 Using latest edge build (went up from stable to try to cure this problem).

Any suggestions?

 

[nzservers]

me too

yeah me too, on 4 machines

Copying homedir....rsync: writefd_unbuffered failed to write 4 bytes: phase "unknown": Broken pipe
rsync error: error in rsync protocol data stream (code 12) at io.c(515)
Done

this is just 1 of the problems with the latest "stable" LOL build ffs

 

[verdon]

same here, the only thing I did yesterday before this began is update apache (as the alert in WHM told me to)

WHM 9.9.0 cPanel 9.9.2-S8**
RedHat 8.0 i686 - WHM X v3.1.0

 

[ghv]

I *think* the broken pipe error was supposed to be fixed in a recent build and
I *think* my error might be the result of the fix for the broken pipe error...

Or something

 

[brianc]

rsync error: (code 12)

I am having the same issues. This error pops up when trying to transfer accounts. I am trying to be patient but these issues have cost hosting providers a large amount of time and heartache. Just read the posts. cPanel, is it possible to improve your SOP on testing builds before releasing them? It is clear something went wrong with your releases this past week.

BTW - has this been reported as a bug yet?

Brian

 

[jrehmer]

I am having the exact same problems with many many of my accounts on RHEL servers! Its driving me nuts!

If I don't see a bug posted I'll post one, won't be the first time, probably won't be the last either.

 

[challii]

i *think* this is fixed in the newest build of cpanel.

Resolve a problem with pkgacct showing a rsync: broken pipe error.

 

[ghv]

and I *think* that is waht caused the problem I'm having.


http://forums.cpanel.net/showpost.php?p=146544&postcount=4

 

[brianc]

i *think* this is fixed in the newest build of cpanel.

Sad to say no. I ran into this issue yesterday trying to transfer accounts. This morning I read their changelog stating the issue was corrected. When I went to transfer accounts this morning the issue came up again.

Brian

 

[jrehmer]

and I *think* that is waht caused the problem I'm having.


http://forums.cpanel.net/showpost.php?p=146544&postcount=4

I am running the latest release which to my knowledge is the latest build. I still have the problem.

 

[cPanelBilly]

run
/scripts/updatenow

then try the copy/backup again

 

[ghv]

run
/scripts/updatenow

then try the copy/backup again

Tried that. Same problem:

opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
IO error encountered - skipping file deletion
send_files failed to open /home/PATH TO FILE: Permission denied
rsync error: some files could not be transferred (code 23) at main.c(620)

on a lot of files and dirs.

 

[cPanelBilly]

Tried that. Same problem:

opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
opendir(public_html/PATH TO FILE): Permission denied
IO error encountered - skipping file deletion
send_files failed to open /home/PATH TO FILE: Permission denied
rsync error: some files could not be transferred (code 23) at main.c(620)

on a lot of files and dirs.

can you please open a ticket and put ATTN: Billy in the subject so I can track down the issue.

 

[brianc]

I am not sure if the problem is connected, CPanelBilly, but I am getting rsync errors when transferring accounts from one server to another.

Brian

 

[ghv]

can you please open a ticket and put ATTN: Billy in the subject so I can track down the issue.

I submitted a ticket and asked Dan to forward it to you.


If it is a bug, I'll wait for the fix but if you think it is something server specific
that just somehow happened at the same time as all these other rsync problems
I'd like to do whatever needs to be done to fix it myself if you can point me in the right direction.

Thanks

 

[cPanelBilly]

can you please open a ticket and put ATTN: Billy in the subject so I can track down the issue.

This issue is actually correct. It is erroring because the user does not own the files so they cannot be backed up.

 

[Shneur]

what about this error? (even on 9.9.6 R10):
Copying homedir...
rsync: writefd_unbuffered failed to write 4 bytes: phase "unknown": Broken pipe
rsync error: error in rsync protocol data stream (code 12) at io.c(515)

 

[ghv]

This issue is actually correct. It is erroring because the user does not own the files so they cannot be backed up.

So from now on cpbackup will just spit out a pile of errors every time it runs and comes
accoss files that are not owned by the user such as many script generated files etc?


Great...

 

[nickn]

Upgrade to latest EDGE11...problem's solved by bdraco.

 

[ghv]

Upgrade to latest EDGE11...problem's solved by bdraco.

Might fix the other problem but not mine.