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rule to forward all sent email to backup@mydomain.com

Discussion in 'E-mail Discussions' started by jfcarl, May 11, 2015.

  1. jfcarl

    jfcarl Registered

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. jfcarl

    jfcarl Registered

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    Thank you CpanelMichael but i can't use that feature bacause i haven't it able at whm neither cpanel. Is it posible by rules or other?.

    Thank you.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you elaborate on this statement? For instance, do you not have root access to the server?

    Thank you.
     
  5. jeffyjoe

    jeffyjoe Member

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    cpanel_mail.png
    I'm guessing he has a reseller server account

    i have the same and there is no icon in cpanel>mail
    for mail archiving

    also because there is no root access, there is no way to create a filter and add it to exim job

    have access to whm (reseller) and cpanel but no way to implement any type of email archiving (auto cc or bcc)

    is there any other way?
     
    #5 jeffyjoe, May 11, 2015
    Last edited by a moderator: May 12, 2015
  6. jfcarl

    jfcarl Registered

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    Hello, yes, that's exact my problem, i'm reseller but i can talk with my provider to request any configuration to solve it. For me the optimal configuration is auto bcc in all sent emails to other account. Is it posdible? How can my provider configure it?. At the past i request it but he said that this configuration wasn't possible.

    Thank you very much in advance.
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    You won't be able to alter the Exim configuration without root access, and it's not likely your provider will make a change affecting all other customers. You may want to request they enable the email archiving feature for just your account.

    Thank you.
     
  8. jeffyjoe

    jeffyjoe Member

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    this worked for me, emailed hosting company and they added the feature
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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