rule to forward all sent email to [email protected]

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Thank you CpanelMichael but i can't use that feature bacause i haven't it able at whm neither cpanel. Is it posible by rules or other?.
Could you elaborate on this statement? For instance, do you not have root access to the server?

Thank you.
 

jeffyjoe

Member
Dec 10, 2004
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cpanel_mail.png
Could you elaborate on this statement? For instance, do you not have root access to the server?

Thank you.
I'm guessing he has a reseller server account

i have the same and there is no icon in cpanel>mail
for mail archiving

also because there is no root access, there is no way to create a filter and add it to exim job

have access to whm (reseller) and cpanel but no way to implement any type of email archiving (auto cc or bcc)

is there any other way?
 
Last edited by a moderator:

jfcarl

Registered
May 11, 2015
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Reseller Owner
View attachment 28511
I'm guessing he has a reseller server account

i have the same and there is no icon in cpanel>mail
for mail archiving

also because there is no root access, there is no way to create a filter and add it to exim job

have access to whm (reseller) and cpanel but no way to implement any type of email archiving (auto cc or bcc)

is there any other way?
Hello, yes, that's exact my problem, i'm reseller but i can talk with my provider to request any configuration to solve it. For me the optimal configuration is auto bcc in all sent emails to other account. Is it posdible? How can my provider configure it?. At the past i request it but he said that this configuration wasn't possible.

Thank you very much in advance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
You won't be able to alter the Exim configuration without root access, and it's not likely your provider will make a change affecting all other customers. You may want to request they enable the email archiving feature for just your account.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I am happy to see the issue is now resolved. Thank you for updating us with the outcome.