Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

safe_userchgid error on a Xen VPS

Discussion in 'General Discussion' started by icyshout, Jun 23, 2014.

  1. icyshout

    icyshout Registered

    Joined:
    Jun 23, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have recently install Cpanel/WHM on a new CentOS 6.5 server residing on a Xen cluster.
    The install completed successfully with no errors.
    When I try to add a new user account through WHM I receive the error:

    Code:
    safe_userchgid: chown: /home/testdomain/etc: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 87.
    All the research I have done into this error point to a config issue with OpenVZ containers.
    "you need to increase the quotaugidlimit value on the parent server"

    Unfortunately I am on a Xen cluster so this advice is a little useless. Has anyone else experienced this and know of a workaround?
     
    #1 icyshout, Jun 23, 2014
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    834
    Likes Received:
    29
    Trophy Points:
    178
    Location:
    Virginia Beach, VA
    cPanel Access Level:
    DataCenter Provider
    I've only ever really seen this on OVZ, but perhaps you can check to make sure quotas are enabled for the VM and that you're not out of disk space and/or inodes? It is indeed a quota problem, but afaik Xen doesn't have the same tyoe if configuration parameters as VZ at the guest level.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 vanessa, Jun 23, 2014
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,444
    Likes Received:
    1,962
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Yes, make sure there are no disk space or inode limitations preventing the account creation. Do you have access to the VPS hardware node or do you rent the VPS from a hosting provider?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Jun 24, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - safe_userchgid error
  1. thanasis

    New Thread Backup transport errors with large websites

    thanasis, Dec 17, 2018 at 4:12 AM, in forum: Data Protection
    Replies:
    0
    Views:
    23
    thanasis
    Dec 17, 2018 at 4:12 AM
  2. juliansierrat

    New Thread Address not found error

    juliansierrat, Dec 16, 2018 at 6:43 PM, in forum: E-mail Discussion
    Replies:
    1
    Views:
    58
    HostSane
    Dec 17, 2018 at 12:07 AM
  3. Zahra95

    New Thread Exceeded the max defers and failures per hour error

    Zahra95, Dec 16, 2018 at 5:09 AM, in forum: E-mail Discussion
    Replies:
    1
    Views:
    74
    HostSane
    Dec 16, 2018 at 5:21 AM
  4. juliansierrat

    New Thread No se ha encontrado la dirección error

    juliansierrat, Dec 15, 2018 at 9:58 AM, in forum: Discusión en Español
    Replies:
    0
    Views:
    50
    juliansierrat
    Dec 15, 2018 at 9:58 AM
  5. mtbwacko

    New Thread apache_tls errors

    mtbwacko, Dec 13, 2018 at 2:48 PM, in forum: Security
    Replies:
    0
    Views:
    120
    mtbwacko
    Dec 13, 2018 at 2:48 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice