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safe_userchgid error on a Xen VPS

Discussion in 'General Discussion' started by icyshout, Jun 23, 2014.

  1. icyshout

    icyshout Registered

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    I have recently install Cpanel/WHM on a new CentOS 6.5 server residing on a Xen cluster.
    The install completed successfully with no errors.
    When I try to add a new user account through WHM I receive the error:

    Code:
    safe_userchgid: chown: /home/testdomain/etc: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 87.
    All the research I have done into this error point to a config issue with OpenVZ containers.
    "you need to increase the quotaugidlimit value on the parent server"

    Unfortunately I am on a Xen cluster so this advice is a little useless. Has anyone else experienced this and know of a workaround?
     
    #1 icyshout, Jun 23, 2014
  2. vanessa

    vanessa Well-Known Member PartnerNOC

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    I've only ever really seen this on OVZ, but perhaps you can check to make sure quotas are enabled for the VM and that you're not out of disk space and/or inodes? It is indeed a quota problem, but afaik Xen doesn't have the same tyoe if configuration parameters as VZ at the guest level.
     
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    #2 vanessa, Jun 23, 2014
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Yes, make sure there are no disk space or inode limitations preventing the account creation. Do you have access to the VPS hardware node or do you rent the VPS from a hosting provider?

    Thank you.
     
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    #3 cPanelMichael, Jun 24, 2014
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