The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

safe_userchgid error on a Xen VPS

Discussion in 'General Discussion' started by icyshout, Jun 23, 2014.

  1. icyshout

    icyshout Registered

    Joined:
    Jun 23, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have recently install Cpanel/WHM on a new CentOS 6.5 server residing on a Xen cluster.
    The install completed successfully with no errors.
    When I try to add a new user account through WHM I receive the error:

    Code:
    safe_userchgid: chown: /home/testdomain/etc: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 87.
    All the research I have done into this error point to a config issue with OpenVZ containers.
    "you need to increase the quotaugidlimit value on the parent server"

    Unfortunately I am on a Xen cluster so this advice is a little useless. Has anyone else experienced this and know of a workaround?
     
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

    Joined:
    Sep 26, 2006
    Messages:
    817
    Likes Received:
    22
    Trophy Points:
    18
    Location:
    Virginia Beach, VA
    cPanel Access Level:
    DataCenter Provider
    I've only ever really seen this on OVZ, but perhaps you can check to make sure quotas are enabled for the VM and that you're not out of disk space and/or inodes? It is indeed a quota problem, but afaik Xen doesn't have the same tyoe if configuration parameters as VZ at the guest level.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Yes, make sure there are no disk space or inode limitations preventing the account creation. Do you have access to the VPS hardware node or do you rent the VPS from a hosting provider?

    Thank you.
     
Loading...

Share This Page