Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Same POP3 email download - multiple locations

Discussion in 'E-mail Discussion' started by Kurieuo, Dec 5, 2008.

  1. Kurieuo

    Kurieuo Well-Known Member

    Joined:
    Dec 13, 2002
    Messages:
    101
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Australia
    I have someone who accesses two email accounts under their domain via POP3 in two different locations: 1/ Outlook 2003 on their personal laptop, and 2/ Outlook Express at work.

    The work computer I am told is set to delete email 10 days after downloading. Their laptop is set to leave copies on the server.

    The issue they are experiencing is that as new emails come in, they are apparently not being downloaded until several days after. They can see the new emails via webmail, however the new emails are not get immediately downloaded.

    Does anyone know what to look for, or what might be going on? Any help appreciated.

    Thanks.
     
    #1 Kurieuo, Dec 5, 2008
  2. rhenderson

    rhenderson Well-Known Member

    Joined:
    Apr 21, 2005
    Messages:
    785
    Likes Received:
    1
    Trophy Points:
    166
    Location:
    Oklahoma
    cPanel Access Level:
    Root Administrator
    If you can see it via webmail I would say it is in thier outlook settings and not a cPanel problem. I do something simliar where I have my laptop leave the messages on the server and the main computer deletes once it is downloaded and I have zero problems with it.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 rhenderson, Dec 5, 2008
  3. stdout

    stdout Well-Known Member

    Joined:
    Apr 10, 2003
    Messages:
    189
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    Nelspruit, Mpumalanga, South Africa
    cPanel Access Level:
    Root Administrator
    What I suspect is happening is that when the laptop downloads the "new" emails, they get moved to the "cur" folder. The 'glitch' is occurring when the work/desktop computer attempts downloading emails and it doesn't see the new ones in "new".

    Maybe set a cronjob up to move email out of cur/ into new/ every 30 minutes so that the work/main computer can download it as "new" and then remove it.
    ie. "mv $HOME/mail/domain.tld/username/cur/* $HOME/mail/domain.tld/username/new/"

    This is just a thought to a workaround. It should do the trick though.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 stdout, Dec 5, 2008
  4. rhenderson

    rhenderson Well-Known Member

    Joined:
    Apr 21, 2005
    Messages:
    785
    Likes Received:
    1
    Trophy Points:
    166
    Location:
    Oklahoma
    cPanel Access Level:
    Root Administrator
    I would wager you are correct, I hadn't thought about the /new versus the /cur directories.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 rhenderson, Dec 5, 2008
(You must log in or sign up to post here.)
Loading...
Similar Threads - Same POP3 email
  1. samuelmf

    Mirror servers with same configuration

    samuelmf, Dec 6, 2018 at 12:10 PM, in forum: General Discussion
    Replies:
    2
    Views:
    98
    cPanelMichael
    Dec 6, 2018 at 3:10 PM
  2. Direct Web Solutions

    Child account with same password as root has root access

    Direct Web Solutions, Dec 3, 2018, in forum: Security
    Replies:
    6
    Views:
    260
    cPanelLauren
    Dec 5, 2018
  3. Perce2

    Same Glue Error

    Perce2, Nov 28, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    6
    Views:
    196
    cPanelMichael
    Nov 30, 2018
  4. thanasis

    2 VPS at the same company, different my.cnf , what is the correct?

    thanasis, Nov 22, 2018, in forum: Workarounds and Optimization
    Replies:
    2
    Views:
    159
    cPanelLauren
    Nov 26, 2018
  5. Monirus Salam

    Multiple Reseller on same VPS server license

    Monirus Salam, Sep 5, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    102
    cPanelLauren
    Sep 5, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice