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script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5

Discussion in 'General Discussion' started by postcd, May 6, 2014.

  1. postcd

    postcd Well-Known Member

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    Hello, i noticed that all my sites was unavailable and load on server extremelly low in WHM. so i watched apache log file and it shows many enteries like:

    Code:
    [Tue May 06 17:26:56 2014] [error] [client 95.130.216.20] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5, referer: [url]http://mysite.com/[/url]
    [Tue May 06 17:26:56 2014] [error] [client 37.58.100.79] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:56 2014] [error] [client 37.58.100.79] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:56 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:56 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 37.58.100.184] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 37.58.100.184] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 123.125.71.80] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:57 2014] [error] [client 123.125.71.80] File does not exist: /home/chatfor/public_html/404.shtml
    [Tue May 06 17:26:58 2014] [error] [client 183.60.214.28] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 183.60.214.28] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 37.58.100.175] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 37.58.100.175] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 65.55.24.238] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 65.55.24.238] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:59 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:59 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:59 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:26:59 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:00 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:00 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    [Tue May 06 17:27:02 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
    Any idea what is that and how to prevent? debug? please
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Are you defining a specific PHP handler for these accounts in their .htaccess files? What is in the .htaccess files for these accounts? What PHP handler are you using?

    Thank you.
     
  3. postcd

    postcd Well-Known Member

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    Im unsure how i can discover an cpanel account name out of above result?
    On the server is php5, cgi, suexec
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You would not find the username from the output you provided. However, you mentioned:

    You would check the username of an account that was unavailable. Otherwise, feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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