script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5

postcd

Well-Known Member
Oct 22, 2010
717
19
68
Hello, i noticed that all my sites was unavailable and load on server extremelly low in WHM. so i watched apache log file and it shows many enteries like:

Code:
[Tue May 06 17:26:56 2014] [error] [client 95.130.216.20] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5, referer: [url]http://mysite.com/[/url]
[Tue May 06 17:26:56 2014] [error] [client 37.58.100.79] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:56 2014] [error] [client 37.58.100.79] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:56 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:56 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 37.58.100.184] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 37.58.100.184] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 123.125.71.80] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:57 2014] [error] [client 123.125.71.80] File does not exist: /home/chatfor/public_html/404.shtml
[Tue May 06 17:26:58 2014] [error] [client 183.60.214.28] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 183.60.214.28] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 37.58.100.175] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 37.58.100.175] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 65.55.24.238] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 65.55.24.238] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:58 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:59 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:59 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:59 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:26:59 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:00 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:00 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 108.12.39.69] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 198.143.187.122] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 204.44.71.149] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:01 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
[Tue May 06 17:27:02 2014] [error] [client 77.75.77.17] script not found or unable to stat: /usr/local/cpanel/cgi-sys/php5
Any idea what is that and how to prevent? debug? please
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello :)

Are you defining a specific PHP handler for these accounts in their .htaccess files? What is in the .htaccess files for these accounts? What PHP handler are you using?

Thank you.
 

postcd

Well-Known Member
Oct 22, 2010
717
19
68
Im unsure how i can discover an cpanel account name out of above result?
On the server is php5, cgi, suexec
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Im unsure how i can discover an cpanel account name out of above result?
You would not find the username from the output you provided. However, you mentioned:

"noticed that all my sites was unavailable"
You would check the username of an account that was unavailable. Otherwise, feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.