/scripts/cpbackup error

Same here I have a customers server that just started doing this.

 

The error is diferent here:

/usr/bin/mysqladmin: connect to server at 'localhost' failed
error: 'Access denied for user: 'root@localhost' (Using password: NO)'
Backup Not Enabled

 

Try the command:

Code:

rdate rdate.cpanel.net

What are the results?

 

I have been having the same problems, getting the connection refused error. When I type in the command, I get back the system date, supposedly from the server.

In my instance: Tue Jan 4 05:48:15 2005

What should I have gotten back?

If it is in fact updating, why the error message?

 

This just means it can't connect to the cpanel rdate server to sync your time. The server may have been down or inaccessible at the time.

 

I've had the same problem for past 3 days also.

If I run it manually, it returns fine:
rdate: [rdate.cpanel.net] Wed Jan 5 15:44:29 2005

Anyone figure out whats wrong here?

 

Same problem here, doesent work automatically, but works manually!

 

Same error for me...works manually but not auto.

Any resolution from CPanel or anyone else?

 

We are unable to replicate at this poiint in time. The command rna via cpbackup is:
rdate -s rdate.cpanel.net

so if:
rdate rdate.cpanel.net
is working for you this has to also. I have checked the firewall on the server and no IP's are being blocked for that port nor am I showing the service going down.
Also every ticket we have, when logging into the server and running the command, it is working as expected. If someone can find a server that the command does not work on, please let us know and we will look into it.

 

I have the same problem "rdate: couldn't connect to host rdate.cpanel.net: Connection refused" I've had it for a few days now.

From ssh the command "rdate -s rdate.cpanel.net" returns no output or errors.

From ssh the command "rdate rdate.cpanel.net" returns the date and time as expected.


Pete
****************
WHM 9.9.9 cPanel 9.9.9-S15
RedHat Enterprise 3 i686 - WHM X v3.1.0
****************

 

heh, it seems i have the same problem.

rdate: couldn't connect to host rdate.cpanel.net: Connection refused
pkgacct started.
pkgacct version 2.8 - running with uid 0
Copying Reseller Config...Done
...

but

root@seven [~]# rdate rdate.cpanel.net
rdate: [rdate.cpanel.net] Wed Jan 12 08:29:41 2005


spooky. good thing it's not a big issue.

 

This is great billy but the fact is my techs have a ticket in with you guys for the pasy 4 days. I have this issue on 2 servers which has been going on for the last 5 days.


Both say:

rdate: couldn't connect to host rdate.cpanel.net: Connection refused
Backup is not done today as per whm backup settings at /scripts/cpbackup line 162.



If Ihave the issue, yeah it's server related. If a dozen or so people have the issue then it's cpanel related. Let's get it fixed.

 

I have this happening randomly across at least two servers over the past 5 days. It doesn't happen every night. On one it has been 4 out of 5 days and on the other it has been 3. There is definitely something wrong somewhere, and I don't think it is the servers that are trying to connect having the problem or I would see it on more of the 5 machines I manage. There is nothing wrong with the rdate command on the machines. I am wondering if it has something to do with the rdate server that they are trying to connect to.

 

By the way, when it does happen, the upcp email gets split. I get two emails. I get one for the upcp run that shows everything down to the backup stage and then a second one for cpbackup starting with the rdate error message. Normally all the information in both of these emails is contained in the one single upcp email.

 

I have been getting them, randomly, for about two weeks - so it would be in a patch older than that. I am alos getting two messages - but I assume Cpanel changed somethin because I now have a listing for cpbackup in my cron - and it was called directly from upcp. Is upcp no longer calling it or am I running it twice now?

 

No, they changed cpbackup to run at 1am by default instead of after upcp I believe

 

I'm also receiving 2 emails from the server with the rdate connection error.


Pete

 

I experienced the same thing last night, although I did get the upcp mail at the regular time, but then 4 hours later I received another /scripts/upcp mail and a /scripts/cpbackup mail.

The first line in the /scripts/backup mail says:

rdate: couldn't connect to host rdate.cpanel.net: Connection timed out

I did do a /scripts/updatenow last night, so something must have been changed regarding upcp and/or backups.

 

crontab -e

try changing the time your cpanel updates.

I noticed a week or so ago our crontab was changed by a cpanel update and it put in the separate setting for backup from upcp

I wonder if it did this to all servers setting them at the same time therefore causing this connection issue, we changed our times back to what we want plus we moved the time apart for update and backup to run by another 10 minutes, this gives the update time to finish before starting backup.

we had not had one server run the update error as mentioned here on the forum. we have several cpanel servers.

Nicholas admin.