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/scripts/upcp --force fails (Error with Compress::Bzip2)

Discussion in 'General Discussion' started by vipin, Jul 1, 2014.

  1. vipin

    vipin Active Member

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    Hi,


    CPanel update (/scripts/upcp --force) fails with :


    Code:
    [20140701.043958]   Detected version '11.44.0.18' from version file.
    [20140701.043958]   --force passed on command line. Upgrade will disregard update config settings.
    [20140701.043958]   Using mirror '208.74.125.42' for host 'httpupdate.cpanel.net'.
    [20140701.043958]   Target version set to '11.44.0.19'
    [20140701.043958]   Checking license
    [20140701.043959]   License file check complete
    [20140701.043959]   Checking that the RPM DB is OK...
    [20140701.043959]   glibc-2.12-1.132.el6_5.2.x86_64
    [20140701.043959]   glibc-2.12-1.132.el6_5.2.i686
    [20140701.043959]   OK: RPM DB is responding to queries
    [20140701.043959]   Testing if rpm_is_working RPM is installed
    [20140701.043959]   package rpm_is_working is not installed
    [20140701.043959]   Testing if it's possible to install a simple RPM
    [20140701.043959]   Preparing...                ##################################################
    [20140701.043959]   rpm_is_working              ##################################################
    [20140701.044104]   Switching to version '11.44.0.19' of updatenow to perform sync.
    [20140701.044108]   All Needed RPMS are installed.
    [20140701.044108]   Staging 11.44.0.19 cpanelsync files prior to updating /usr/local/cpanel
    [20140701.044108]   Staging x3 theme changes
    [20140701.044108]   Retrieving and staging /cpanelsync/11.44.0.19/x3/.cpanelsync.bz2
    [20140701.044108]   Using mirror '208.74.125.42' for host 'httpupdate.cpanel.net'.
    [20140701.044108]   Retrying download (attempt 2/5)
    [20140701.044108] E Error with Compress::Bzip2 - file: /usr/local/cpanel/base/frontend/x3/.cpanelsync_x3-cpanelsync.bz2: DATA_ERROR_MAGIC (-5)
    [20140701.044108] ***** FATAL: /usr/local/cpanel/base/frontend/x3/.cpanelsync_x3 unexpectedly had no data.
    [20140701.044108]   The Administrator will be notified to review this output when this script completes
    [20140701.044108] E Detected events which require user notification during updatenow. Will send iContact the log
    [20140701.044108]   Removing staged files and directories for x3
    => Log closed Tue Jul  1 04:41:08 2014
    [20140701.044108]   17% complete
    [20140701.044108] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1404200396.log --force` failed, exited with code 10 (signal = 0)

    FYI,

    Cpanel version details : 11.44.0.18
    OS : Cloudlinux 6

    Caqn you please help me with this issue ?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    It looks like there may have been a temporary issue with the mirror used for that update. Do you still experience the same issue when forcing an update of cPanel?

    Thank you.
     
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  3. vipin

    vipin Active Member

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    Hi Michael,

    Thank you for your updates.

    Yeah you were right.Now it is working fine.
     
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