The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

/scripts/upcp & PERCRAID crashes server

Discussion in 'General Discussion' started by pfmartin, Aug 20, 2003.

  1. pfmartin

    pfmartin Well-Known Member

    Joined:
    Aug 18, 2001
    Messages:
    167
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Earth
    We run on Dell boxes using PERCRAID controllers. Every time upcp runs, it crashes the servers!

    We see this if we run it manually:
    Code:
    PHP version file is up to date
    Doing a manual update...
    Cpanel updates are coming from layer2.cpanel.net
    
    fileutils passes checksum
    findutils passes checksum
    net-tools passes checksum
    
    Buggy hardware detected!!
    Skipping Disk Integrity Check
    The following controllers have problems with S.M.A.R.T:
    3ware PRECRAID 3w-xxx Promise and FastTrack
    Checking /dev/sda....OK
    
    After the /dev/sda check the server simply dies...

    I open a ticket on this and I am hoping someone will look at this right away because as it is, our servers die every night at exactly the same time.

    Ticket is 21449.

    Thanks.

    cPanel.net Support Ticket Number:
     
  2. pfmartin

    pfmartin Well-Known Member

    Joined:
    Aug 18, 2001
    Messages:
    167
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Earth
    I have fixed (or disabled) this error by doing this:

    Code:
    touch /var/cpanel/disablesmartcheck
    
    This skips the hardware check and does not cause the server to crash.

    cPanel.net Support Ticket Number:
     
  3. netwrkr

    netwrkr Well-Known Member

    Joined:
    Apr 12, 2003
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    16
    Glad (well not really) to see I am not the only person having this problem. I was pulling my hair out trying to figure out what was causing the crashes. It is weird though, of my two 2650's it only happens on one. The difference between the two are only processor speed and the amount of RAM installed.

    I submitted a bug report for this Monday. Haven't heard anything back yet.

    I removed this line from upcp and everything worked fine from there on out:

    system("/scripts/smartcheck");



    Nick -- can we please escalate this -- people using PERCRAID with automatic updates might wake up to find their server has crashed. BTW its 'PERCRAID' vice 'PRECRAID'


    Thomas Petersen
    SecurityMinded Technologies LLC.
    http://www.securityminded.net
     
    #3 netwrkr, Aug 20, 2003
    Last edited: Aug 20, 2003
  4. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    Re: Re: /scripts/upcp & PERCRAID crashes server

    fixed.. just run updatenow

    cPanel.net Support Ticket Number:
     
  5. myweb

    myweb Well-Known Member

    Joined:
    Jun 18, 2002
    Messages:
    71
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Tokyo
    Re: Re: Re: /scripts/upcp & PERCRAID crashes server

    What does it mean that it is fixed? Is it fixed so that we dont need to disable it manually from now on?
     
  6. Rubas

    Rubas Well-Known Member

    Joined:
    Sep 15, 2003
    Messages:
    125
    Likes Received:
    0
    Trophy Points:
    16
    I had the same problem with an Adaptec 2120 U320 SCSI RAID Card (Raid 5)!
     
Loading...

Share This Page