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/scripts/updateuserdomains returns workaround enabled

Discussion in 'General Discussion' started by clrockwell, Jul 11, 2008.

  1. clrockwell

    clrockwell Member

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    Hello all,

    Based on the cpanel troubleshooting guide, I ran
    /scripts/updateuserdomains and it returned

    == WORKAROUND ENABLED ==
    Serious Problem -- This should never happen!!
    The hostname (truckingshow.com) is owned by the user myusername
    == WORKAROUND ENABLED ==

    The hostname, I thought, was srv.truckingshow.com, it is set-up in the dns zones. myusername is what I put in for the username when I created the account for www.truckingshow.com. We are getting 550 unroutable address failures when sending mail to this domain,figured we will solve this error first.

    Thanks,
     
  2. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    What is the output of the 'hostname' command? I'd recommend making sure your hostname is not set to truckingshow.com as that is not a valid hostname. A valid hostname should be like you suggested srv.truckingshow.com which has 2 '.'s.

    If you are unable to set your hostname or figure out the issue, feel free to submit a support request (check my signature for the link).
     
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