/scripts/wwwacct wont create account

[tata13]

Hi,

When i run /scripts/wwwacct here is the output :

Checking input data......Done
WWWAcct 12.1.0 (c) 1997-2008 cPanel, Inc.......Done
Running pre creation script (/scripts/prewwwacct)......Done
Adding User......Done
Cannot write to /home3/cobanfs/.gemrc: Permission denied at /usr/lib/perl5/site_perl/5.6.2/i686-linux/YAML/Syck.pm line 108.
Copying skel files from /root/cpanel3-skel/ to /home3/cobanfs/...Could not chdir to /home3/cobanfs at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 759.

the process stop. Any help appreciated , I already check for file

/usr/lib/perl5/site_perl/5.6.2/i686-linux/YAML/Syck.pm
/usr/local/cpanel/Whostmgr/Accounts/Create.pm

but is empty.

 

[cPanelKenneth]

To be certain, are you executing this as root or a non-root user? Also, what is your full cPanel version number?

 

[tata13]

thanks for your respond

I'm using

cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9
CENTOS 4.7 i686 on standard

and run this script as root.

 

[Infopro]

I could be wrong, but check this thread to be sure your server is up to date.
http://forums.cpanel.net/showthread.php?t=66166&highlight=checklist

I'm thinking #1 will help.