Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

secondary email without modifying record - cpanel

Discussion in 'E-mail Discussion' started by bernardo.castro, May 14, 2010.

  1. bernardo.castro

    bernardo.castro Registered

    Joined:
    May 14, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hello everybody, I would help one to discuss this case.

    I have a client who has a hosting account 'locaweb' only that he is complaining about how much the e-mail do not reach the recipient.

    I then decided to create a domain account of it in my reseller cpanel "domaintocliente.com.br", then created an e-mail to him is not on account of it in locaweb . example: "emailnew@domaintocliente.com.br" by this email I created can not send email through webmail client and also by e-mail SMTP setting for my domain.

    But I can not receive mail at this address "emailnew@domaintocliente.com.br.
    I think it is because of DNS in "registro.br"(registre the domain in br) because when I [add] dns of my resale and let the Powerball of the e-mail is sent but the email that he has in 'locaweb' does not receive any e-mail more.

    I would like to know with you what form this new account to receive and send e-mail without changing anything in registro.br.
    I know that google and other companies do it, but how?

    Thank you in advance.
    Sorry my english, using translator google.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice