Security precautions before Restoring an account


Apr 6, 2011
We have a number of clients that purchase WHM reseller accounts from us, who then in turn offer web hosting services from them.

Frequently, our WHM resellers give us a cPanel Backup from one of their customers and ask us to restore it from the WHM main account.

Since we are somewhat removed from the actual person who made the Backup, we are concerned about possible server compromises by Restoring an unknown Backup file.

In other words, possible server exploits by running:

/scripts/restorepkg <user>

Does anyone take any precautions prior to or after Restoring an unknown Backup?

Thank you


Well-Known Member
Sep 20, 2003
cPanel Access Level
Root Administrator
You referring to a backup that was created on a different cPanel server to your own servers I presume. We have never been asked by on of our resellers to do that, but I must say, I would be cautious. What I would probably do is to google the domain(s) in the archive to see if there are any reports of malware, viruses etc being reported in the last few months and also the basics like who owns the domain, when it was registered, what kind of site it is, check cached pages etc.

For example if the domain being restored is hackersRus.TLD I wouldn't touch it. (Wouldn't host it either).

(I would also want to know who the previous host was and what version of cPanel they were running)