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seem like Email problem ?

Discussion in 'E-mail Discussions' started by cLub2Share, Oct 24, 2005.

  1. cLub2Share

    cLub2Share Well-Known Member

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    Hi There


    one of my client was trying to use some script to send email to their members and for some reson they get this error


    I have no idea what is this problem and how to fix it .. ? i also go to try test one of my email in the domian name and i notice that i can't use the Email no body can send me email so there is some problem in the Email ..

    Thankyou
     
    #1 cLub2Share, Oct 24, 2005
    Last edited: Oct 24, 2005
  2. jackie46

    jackie46 BANNED

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    The problem is, your user probably does not have, "MY SERVER REQUIRES AUTHENTICAION" checked in his or her email client or they did not pop the server before trying to send mail, which is a requirement to even send mail.
     
  3. cLub2Share

    cLub2Share Well-Known Member

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    Could you tell me where do i need to tell them to chick or maybe this should be my work from the wHM or Cpanel ? Thanks for your support :)
     
  4. HostMerit

    HostMerit Well-Known Member

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    This would have to be set in their mail client.

    Cpanel can authenticate two ways: POP before SMTP, where they check / authenticate on POP, then get whitelisted for 30 minutes in the SMTP senders, OR

    When sending a smtp email, it will authenticate.

    Check this Example from demodemo, I think it would explain it to you best:

    http://demodemo.com/1/tutorials/cpanel_xv2_OE.htm
     
  5. cLub2Share

    cLub2Share Well-Known Member

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    Hello

    Sorry but that Email Explain something about outlook .. i'm not sure if this going to help me to make the email work but i just try to send email from hotmail to one of my domian name email and it dont send .. so there is somethign with with the mail.. could anyone please commants on this .. thanks :)
     
  6. cLub2Share

    cLub2Share Well-Known Member

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    Please Someone commants on this how can i get the email work i'm having alot of problem know we already going to lose 2 of my client just because of this email .. :(
     
  7. LoCo MaCheEn

    LoCo MaCheEn Registered

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    i had problems like this,
    had to find differant email for a client cuz of this..
    if anyone can help this person out, it may help my problem too..

    thank you
     
  8. cLub2Share

    cLub2Share Well-Known Member

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    i'm getting spam in my Host Forum right know people are complaint that can't use their mail system can't send or nathing at all i need to get this fixed please :(
     
  9. cLub2Share

    cLub2Share Well-Known Member

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    Please some one help me wiht this .

    i just need a way t fix the mail .. no one can send email to our Domain name .. i dont no why ..

    I'm upgrade to EDGE atm and will see if this going to fix the problem or not ..

    i let u know but please someone commants on this ..

    Thankyou :(
     
    #9 cLub2Share, Oct 27, 2005
    Last edited: Oct 27, 2005
  10. jackie46

    jackie46 BANNED

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    I would suggest that you hire a server admin to iron out your email issues. Trying to plead for help here without giving us very detailed informtion about your server, your abillty to administer your server and the status of your mail server and clients will not do you any good.
     
  11. aby

    aby Well-Known Member

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    Is that domain is the only one having the issue. Then look out for /etc/localdomains and make sure that you do have the entry for the domain there. If you still can't figureout ....try to get me on IM. I 'll see if i can spare some time for you..
     
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