Reject and hold outgoing mail for suspect spammers
When an email account sends outbound mail to a large number of unique recipients, the server marks that email account as a potential spammer. Administrators can configure the threshold of unique recipients with the
Number of unique recipients per hour to trigger potential spammer notification tweak setting.
In cPanel & WHM version 74, administrators can now select the action that the server should automatically perform when it detects potential spammers. Use the
Select the action for the system to take on an email account when it detects a potential spammer tweak setting to configure this behavior in the
Mail section of WHM's
Tweak Settings interface (
WHM >>
Home >>
Server Configuration >>
Tweak Settings). The server will perform one of the following actions:
- Take no action — Do not perform any action for the email account.
- Hold outgoing mail — Hold all outbound messages in a queue for the email account.
- Reject outgoing mail — Reject all outbound messages for the email account.
Note:
This setting defaults to
Take no action.
To release or delete outgoing mail held in the queue, perform the following actions in cPanel's
Email Accounts interface (
cPanel >>
Home >>
Email >>
Email Accounts):
- Click Manage Suspension.
- Select Allow for the Send option.
- If applicable, click Delete messages from the mail queue to remove any queued messages.
- Click Save.