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Selling e-mail address, below my domains, to customer.

Discussion in 'cPanel Developers' started by wsd, Jun 2, 2010.

  1. wsd

    wsd Registered

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    I is the owner of domain.dk domains.
    Our dealer zxy now wants to sell an emails account with alias test@domain.dk, but when you wants to create a new customer account, you will have to specify a domain name.

    Now the problem is, that the new customer has no domain name, so you can’t use domain.dk before you have created a domain name.

    If you after that, creates “test.domain.dk” – the email name will then be test@test.domain.dk and not the wanted test@domain.dk
    We normally use to tie domains and email accounts up to the customer, and not conversely.

    That’s because we have many customers with several web-hotels and many email accounts under different domain names, and maybe some email accounts below domain.dk too.
    /http://www.wsd.dk/cpanel.jpg

    Best regards,
    Ole Jensen
     
    #1 wsd, Jun 2, 2010
    Last edited by a moderator: Jun 3, 2010
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If I understand this correctly, you are not selling hosting, you are just looking to automatically create email accounts using our APIs?
     
  3. wsd

    wsd Registered

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    Yes I selling hosting, and e-mail accounts on domain owned by me, but there are many customers who have an email account under my Domains.

    While I have resellers to be able to sell e-mail accounts on those domains are owned by me.

    So I can create a package I could assign resellers may sell e-mail accounts, and so those customers who want to buy a DSL line can choose an email address and a sub web on those domains are owned by me.

    domain.dk
    domain.net
    domain.com
    domain.eu
    domain.info

    Excuse my English :)

    Best regards,
    Ole Jensen
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    It sounds like you are looking to automate the creation of email accounts. That can be done via the XML API. I'm going to move this thread to our Developer Discussions so you can receive relevant assistance there.
     
  5. wsd

    wsd Registered

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  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    It seems, as part of the proposal, there is a desire for email accounts whose usernames are disassociated from their email address? So instead of test@example.com having the username of test@example.com, you want a username of "Sample?"

    Your example notes several different domains for email accounts. Is this an email service where a email user selects a domain of their preferred email address and then you issue their preferred email address if they desire? Are you also allowing mail hosting of domains the customer already owns and has web content hosted elsewhere?

    What I do not understand is why does a new domain need to be created for some email accounts? The reasoning for requiring that is not clearly explained.

    Regarding an admin account that can view the contents of all email accounts, that can be done by logging in via IMAP with your cPanel user credentials. This works best if all domains are placed under a single cPanel account. If you are against placing all domains under a single cPanel account, can you clearly explain why this solution does not work for your needs?
     
  7. blazenetworks

    blazenetworks Member

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    Hi,
    My opinion to this thread ,put on to the developer discussion,so that you can get your technical assistance.
     
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