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send Cyrillic to Junk folder ?

Discussion in 'E-mail Discussions' started by expatCanuck, Dec 10, 2013.

  1. expatCanuck

    expatCanuck Member

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    Greetings -

    Using my user account's Email Filtering, I've attempted to send messages containing Cyrillic characters
    to the Junk folder by creating rules where, if the sender or subject contains a Cyrillic character,
    it's rerouted. However, it just doesn't work. Here's an example (they use 'OR' conditions):

    CyrillicRule.JPG

    I've searched this forum and located other threads on this topic, but they're over my head.
    Is there an article or FAQ which might help?

    Thanks,

    - Richard
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Could you try temporarily setting your browser encoding to cp1251 and then try adding the filter rule again? I have seen an issue like this in the past, but I wanted to verify this workaround is valid before referencing the case number we have open.

    Thank you.
     
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