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send email to customer when account is created

Discussion in 'General Discussion' started by trucmuche, Jun 13, 2016.

  1. trucmuche

    trucmuche Well-Known Member

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    Hello,

    I would like to know if it's possible to have an email sent to the customer when a new account is created for him in WHM. If the answer is yes, how can I configure the template and the informations to include in this email ?

    Thank you very much for your help,

    Best regards,

    T.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    cPanel does not send an email to new customer on account creation.
     
  3. trucmuche

    trucmuche Well-Known Member

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    I used DirectAdmin in the past (some years ago) and it was a basic feature to automatically send an email to customer with passwords and so on... Is this really impossible with WHM ?? I have to do this manually ??
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Yes, or use WHMCS for this sort of thing.
     
  5. trucmuche

    trucmuche Well-Known Member

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    :-( Such a simple and basic feature... Don't want to spend 250$ / year to have some emails sent... Thanks.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Generally, these types of notifications are better handled by a billing automation application such as WHMCS. However, I encourage you to open a new feature request for the ability to automatically send out notifications to end-users upon account creation:

    Submit A Feature Request

    Thank you.
     
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