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Send mail for an adres to a program

Discussion in 'E-mail Discussions' started by Domenico, Oct 4, 2001.

  1. Domenico

    Domenico Well-Known Member

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    Hello,

    I am trying to install ticketsmith (www.voxel.net) and now I need to know how I send mail that is sent to for example heldesk@domain.com to a program (gateway.pl).

    I\'m running a cpanel server.

    Thank you,
    Domenico
     
  2. Brian Farkas

    Brian Farkas Well-Known Member

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    I believe they tell you how to do this in the README file that came with the distribution.

    Basically, you need to edit your /etc/valiases/domain.com file for the domain you want it setup for, and add this line:
    support@domain.com: \"|/path/to/gateway.pl\"

    replacing support@domain.com with the email address you want to use, and /path/to/ with the actual system path to the program.

    Good luck!

    Brian
     
  3. Domenico

    Domenico Well-Known Member

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    Yes, thank you.

    It now works and it is really a cool system preferred above the webbased helpdesk systems I think.

    [Edited on 10/5/01 by Domenico]
     
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