SOLVED Send SPAM to SPAMBOX

Hello Ricardo,

You can enable the following option under the "Mail" tab in "WHM >> Tweak Settings":

"Enable Apache SpamAssassin™ Spam Box delivery for messages marked as spam (user configurable)"

Then, from within cPanel, users can browse to the SpamAssassin option and click on the "Enable Spam Box" feature. This feature is documented at:

Enable Spam Box

There's no way to automatically enable this for all cPanel accounts, but the following post offers some workaround instructions if that's what you are seeking:

Deliver Spam to Spam folder, globally

Thanks!

 

Could you post the output from /var/log/exim_mainlog for one of the affected messages? EX:

Code:

exigrep MSGID /var/log/exim_mainlog

Replace "MSGID" with the message ID of one of the messages, as found in it's email header. Also, ensure to replace real domain names and IP addresses with examples when pasting the output.

Thank you.

 

Hello,

I'm happy to see you were able to address the issue. Thank you for updating us with with the outcome.

Translation:

Olá,

Fico feliz em ver que você conseguiu resolver o problema. Obrigado por nos atualizar com o resultado.