Sender verification callouts always enabled regardless of WHM setting

[TMX]

Hi,

Having a couple of Exim-related issues, I'll split them into separate posts:

First, I'm recieving lots of "Could not complete sender verify" notices in the exim_mainlog, even against otherwise good sending IPs/domains. Everything I've read says to disable "Sender Verification Callouts " in the exim configuration editor at:

Exim Configuration Editor -> Mail -> Sender Verification Callouts

However, "Sender Verification Callouts" are already disabled. I tried enabling and then disabling again and then restarting Exim, but no difference. The only thing I was able to do in this instance was to whitelist the address I was trying to recieve mail from, but this is a solution that doesn't scale, unfortunately.

I have my provider looking into whether or not there's a WHM issue and am currently trying to figure out where in Exim's conf file I need to be looking for a manual solution.

I'd appreciate any help or insight anyone could offer on this.

Thanks.

 

[TMX]

Did not realize there was a separate "Sender Verification " option a little farther down the option list that defaulted to 'on'. Turned it off, problem appears to be solved for now.

Thanks,
-Bob