Sender verified failed Mailbox is full / Blocks limit exceeded / Inode limit exceeded

Operating System & Version
CENTOS 7.8
cPanel & WHM Version
90.0.12

gtiesp

Registered
Oct 5, 2020
3
0
1
Argentina
cPanel Access Level
Root Administrator
Hello
When a user in my server tried to send a email and the mailbox is full gets this error: " Sender verified failed Mailbox is full / Blocks limit exceeded / Inode limit exceeded "

1) the capacity of the mailbox is always taken into account for sending and receiving mail?
2) Is there any setting so that it doesn't check the mailbox capacity when sending mail?

Thanks
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
11,719
1,862
363
cPanel Access Level
Root Administrator
I agree with @Handssler Lopez - unless we are mis-reading the error, it seems like this notification is coming from the remote system and is not an issue with your server. Do you have a full copy of the mail log, edited to remove sensitive information, that you could post so we could confirm this?
 

gtiesp

Registered
Oct 5, 2020
3
0
1
Argentina
cPanel Access Level
Root Administrator
hello
this the log i have:
2020-10-04 19:52:08 H=(PC2) [190.XXX.YYY.ZZZ]:53868 sender verify fail for <[email protected]>: Mailbox is full / Blocks limit exceeded / Inode limit exceeded
2020-10-04 19:52:08 H=(PC2) [190.XXX.YYY.ZZZ]:53868 F=<[email protected]> A=dovecot_login:[email protected] rejected RCPT <[email protected]>: Sender verify failed

[email protected] in the account in my server and tried to send a mail to [email protected]
the mailbox of [email protected] is full and can not send the mail



thanks
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
11,719
1,862
363
cPanel Access Level
Root Administrator
Thanks for the additional details. If the email account is full and causing quota problems for the domain that would explain the issues you're seeing. Can you increase the quota for the mail user or delete some messages to free up space and see if that resolves the problem?
 

rmulcahy

Registered
Dec 21, 2020
1
0
0
Myocum
cPanel Access Level
Website Owner
I am having the same issues. I cannot receive any emails. I have cleared out all spam and the trash. I have deleted many inbox and sent messages. I have had the quota increased to 6GB. Still not receiving any emails.
 

JIKOmetrix

Well-Known Member
Apr 3, 2007
183
34
178
I know this an OLD message but had the same issue. The receiving mailbox was on the same server the sending account was on. It was the receiving mailbox that was at/over quota.