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Sending Attachements

Discussion in 'General Discussion' started by mickalo, Oct 31, 2006.

  1. mickalo

    mickalo Well-Known Member

    Joined:
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    Hello,

    I have a customer, when sending out emails, with attachements, they get the follow error message:
    Code:
    Your server has unexpectedly terminated the connection. Possible causes for 
    this include server problems, network problems, or a long period of 
    inactivity. Subject 'test', Account: 'mail.investordataexchange.com', 
    Server: 'mail.investordataexchange.com', Protocol: SMTP, Server Response: 
    '421 justlightening.justlightening.net SMTP incoming data timeout - closing 
    connection.', Port: 26, Secure(SSL): No, Server Error: 421, Error Number: 
    0x800CCC0F
    
    according to the error code numbe, it indicates the connection is dropped. Would this be cause by excessively large attachements or is this a problem on our server? Is there some way to increase the timeout somehow ??

    thx's
    Mickalo
     
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