Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Sending email from .com domain through .net mail server using EXIM

Discussion in 'E-mail Discussion' started by Tossil, Feb 21, 2015.

  1. Tossil

    Tossil Registered

    Joined:
    Feb 21, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi we would like to use our EXIM mail server at ourdomain.net to send messages from email addresses at ourdomain.com. I have tried to send messages through the .net mailserver but I received SMTP Auth errors, I guess because the sending server is expecting messages to originate at .net and not .com.

    Can anybody give me some tips on how to configure EXIM to allow delivery of emails based on ourdomain.com?

    Thanks for any pointers.
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,792
    Likes Received:
    83
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    Can you please let us know what exact error are you getting ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you elaborate on why you are attempting to send email this way, and clarify how you are sending the messages?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Tossil

    Tossil Registered

    Joined:
    Feb 21, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi thanks for the responses.

    Our website was hacked a few months ago and used to send a whole lot of spam before I cottoned on to what was happening. It has destroyed our .com domain's reputation and despite going through various processes to have it whitelisted with the major players, I am still having difficulty sending messages.

    I want to send mail through our .net domain instead, since that is a clean IP address, and receive through the primary .com one. Or can I simply change all my settings to send and receive through the new mail server on .net domain?

    In any case when I send messages from a .com email address using the .net server as the outgoing one, to a .com email address, I get:

    SMTP error from remote mail server after RCPT TO:<somebody@mydomain.com>:
    host mail.mydomain.com [xxx.xxx.xxx.xxx]:
    550 smtp auth requried

    Any thoughts would be helpful. Thanks!
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    The easier solution here is to simply change the IP address used to send email using the instructions at:

    How to Configure Exim's Outgoing IP Address

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice