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Sending email issue SSL verify error

Discussion in 'E-mail Discussion' started by PDW, Jan 28, 2016.

  1. PDW

    PDW Well-Known Member

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    I am having an issue with sending some emails to cell phone providers. I am not sure if this is the problem or not, but in exim_mainlog at time of sending the email I get this error

    Code:
    2016-01-27 19:31:40 1aOdJ6-0001C9-12 [69.78.67.53] SSL verify error: depth=0 error=unable to get local issuer certificate cert=/C=US/ST=California/L=SanBruno/O=IronPort Systems, Inc./CN=IronPort Appliance Demo Certificate
    A second error message came in as well
    Code:
    2016-01-27 20:06:57 1aOdrC-0003L9-QN [75.98.40.121] SSL verify error: certificate name mismatch: "/C=US/O=Sample, Inc./OU=IT Team/CN=Server"
    The IP address comes back to Vtext (verizon)
    Is this SSl verify error on my end, or am I not being verified on their end. I am confused.

    The problem I had last night, we sent a message to 10 users (3 seperate messages never went through, but a 4th one did) So not sure if this is related, and or needs to be fixed.

    Anyone have any suugestions.
    thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Those messages should not have restricted the outgoing email. Could you search for one of the undelivered messages in /var/log/exim_mainlog to see what the output is? EX:

    Code:
    exigrep user@external /var/log/exim_mainlog
    Thank you.
     
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  3. dlsweb

    dlsweb Member

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    I fixed my verizon issue by making sure my server name was correct and installing a $9 secure cert for the specific domain that was having the problem.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now addressed. Thank you for updating us with the outcome.
     
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