The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sending email to hotmail error

Discussion in 'General Discussion' started by benhuragmf, Mar 15, 2017.

  1. benhuragmf

    benhuragmf Member

    Joined:
    Feb 12, 2012
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Website Owner
    SPF + Dkim active
    Reverse active
    Sending to gmail and hotmail returns me this message


    Domínio de entrega
    :
    Router: dkim_lookuphost
    Transporte: dkim_remote_smtp
    Time Out: 15/03/2017 17:25:17
    ID: 1coGQa-0005al-QP
    Anfitrião de entrega: mx2.hotmail.com
    IP entrega: 104.44.xxx.xxx
    Tamanho: 754 bytes
    Resultar: SMTP error from remote mail server after end of data: 550 5.7.1 [IR] Our system has detected an excessively high number of invalid recipients originating from your account. Contact your service provider for support
     
    #1 benhuragmf, Mar 15, 2017
    Last edited by a moderator: Mar 15, 2017
  2. Sagar.webhost

    Sagar.webhost Member

    Joined:
    Mar 9, 2017
    Messages:
    15
    Likes Received:
    4
    Trophy Points:
    3
    Location:
    IN
    cPanel Access Level:
    Root Administrator
    Hello,

    Error means you are sending emails to lots of non-existing email addresses of hotmail. You shall review mailing list and make sure you are sending emails to only those email ID which really exist.
    Regards,
    Sysadmin
     
  3. benhuragmf

    benhuragmf Member

    Joined:
    Feb 12, 2012
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Website Owner
    But in that case I did send email any only 5

    The email I tested was my private email and gave error
     
    #3 benhuragmf, Mar 15, 2017
    Last edited by a moderator: Mar 15, 2017
  4. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    175
    Likes Received:
    10
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Login to WHM , check mail statistics and mail queue to find out how the mails are being sent to non exisitng hotmail users.

    probabely there is a malicious script running or open relay issues with your server that is causing spamming. scan the server with maldet to find if there are malicious scripts and also check /var/log/exim_mainlog and it will give you an idea of whats happening on the server.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,288
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page