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Sending Email With Outlook Issue

Discussion in 'E-mail Discussion' started by beartx, Feb 17, 2019.

  1. beartx

    beartx Registered

    Joined:
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    Website Owner
    i need help .
    the email that i created on cpanel i link it to outlook but sometimes when i send email to another person he didn't received
    for example i sent him 3 email he received only one email .why?
    and there is no erorr
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @beartx,

    Your cPanel Access Level on your forums profile shows "Website Owner". If that's correct and you don't have root access to the server, then this is something you should report to your web hosting provider. They will be able to review the Exim logs to determine what exactly is happening to the missing emails.

    Thank you.
     
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