Sending error using outlook

dayna

Registered
Nov 1, 2009
1
0
51
Have connected the email to miscrosoft outlook but now only can receive but not sending out, and keep receiving this error message-0x800ccc0f

Manual Settings
Mail Server Username: dayna+tigerheadbiscuit.com.my
Incoming Mail Server: mail.tigerheadbiscuit.com.my
Incoming Mail Server: (SSL) server581.ip-asia.com
Outgoing Mail Server: mail.tigerheadbiscuit.com.my (server requires authentication) port 26
Outgoing Mail Server: (SSL) server581.ip-asia.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

Have tried changing the outgoing mail server to smtp.tigerheadbiscuit.com.my or smtpauth.tigerheadbiscuit.com.my...but nothing happens..not really know bout IT stuff, so hope someone can help me out..thanks!
 

KMK Enterprises

Well-Known Member
Feb 7, 2005
52
0
156
This really isn't a cpanel question, but perhaps your ISP doesn't allow you to send through port 26 either (quite a few don't). Try switching that to 587. You'll find the option to allow SMTP on that optional port in your WHM.