Sending from dedicated IP not working

OzarkBisons

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Mar 30, 2020
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I lease a server from GoDaddy.
The server has its own dedicated IP, but email always seem to be sent by GoDaddy's secureserver.net IP's which are always flagged for SPAM making my emails bounce. I have even tried turning on "Send mail from the account’s IP address" with the same result.

I have been trying for 3 days now to send an email to someone bur spamcop has secureserver.net ip's on their list and bouncing the emails.

What am I missing to get around secureserver.net IP's?
Thanx

 

OzarkBisons

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Mar 30, 2020
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Hello! This sounds like a known issue with GoDaddy's email relay. Could you review the following article and let me know if it helps?

https://support.cpanel.net/hc/en-us...s-Email-Relay-to-be-Used-for-Webmail-and-Exim
That has nothing to do with the issue. First, have not used port 22 for years and I guess you never dealt with GoDaddy support, particularly with a dedicated server. Anyway, the issue is that their relay changes and ATM stuck in 198.71.225.36 , 198.71.225.37, and 198.71.225.38 which have been blacklisted for days by spamcop.

Trying to find out if there a way to send email from dedicated IP to avoid these mailserver IP's
 

cPanelAnthony

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Oct 18, 2021
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Completely understood, thank you for confirming that this isn't related to GoDaddy's email relay. In order to investigate this specific instance of sending email via dedicated IP addresses not working, could you open a support ticket using the link in my signature? Once done, please let me know the ticket ID so I can stay on top of it and update this thread.

Thank you!
 

OzarkBisons

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Mar 30, 2020
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Completely understood, thank you for confirming that this isn't related to GoDaddy's email relay. In order to investigate this specific instance of sending email via dedicated IP addresses not working, could you open a support ticket using the link in my signature? Once done, please let me know the ticket ID so I can stay on top of it and update this thread.

Thank you!
ID #94375924
 

OzarkBisons

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Mar 30, 2020
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The answer to this question is too bad. GoDaddy has port 25 blocked throughout the entire network and they will not unblock it, They say it is to prevent spam, but I want to use my dedicated IP because of the SPAM and blacklisting of the GoDaddy IP's. Like many ISP's, the blocking of Part 25 is to spy on you and sell your information, not spam prevention.
AND that is why sending email through your dedcated IP will not work regardless of the cpanel settings
 

OzarkBisons

Member
Mar 30, 2020
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Thank you for the update. Were you able to find a workaround for your mail sending needs? For example, did you perhaps setup a smarthost to relay email from your server?
As I mentioned above, there is no workaround because of the port 25 block which forces you to use the goDaddy relays. You can do all the SmartHost modifications you want but it will not do any good as the network will force you through the goDaddy relays.