Sending from local to remote

OfficialHax

Member
Oct 2, 2020
9
2
78
Ulefoss, Norway
cPanel Access Level
Root Administrator
Hey.

I have created a website for a client of mine, however the mailservice they are using does not allow us to send mails over smtp from the website.

Currently i have a local account setup on my cpanel account ([email protected]).
I am using a smtp plugin on wordpress.
Sending mails using smtp and this [email protected] account works great.

But when sending to another adresse with the same domain, i.e [email protected] it gets sent to the default account that comes with cpanel ([email protected]) and not the [email protected] account im trying to send to.
Getting the error
ECDHE-RSA-AES256-GCM-SHA384:256 CV=yes: SMTP error from remote mail server after pipelined MAIL FROM:<[email protected]> SIZE=2060: 553 5.3.0 <[email protected]>... No such user here

MX record is pointing to the remote server, and it recives mails like normal.
Email routing it set to remote.

Would love if someone could shed some light on whats going on here.
 
Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
If you are sending mail from your local cPanel account then why the MX record of the domain is set to remote? this is the reason cPanel says no such user here.