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Sending mail problem

Discussion in 'E-mail Discussions' started by FirasBenk, Apr 9, 2015.

  1. FirasBenk

    FirasBenk Member

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    Hello,

    Receiving email is working properly. But when sending mail, it remains in the "Mail Queue".
    When I force Delivering I have this message:" Spool file is locked (another process is handling this message)"

    When I send an email in my same adresse it work. but when I send to externel adresse I have the problem.

    Can you help me please?
     
    #1 FirasBenk, Apr 9, 2015
    Last edited: Apr 9, 2015
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Can you please check what error are you getting in your exim log file ?
     
  3. FirasBenk

    FirasBenk Member

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    Hello, Think you for you answer.

    This is my "exim_mainlog":

    [Removed - Actual Email Addresses]
     
    #3 FirasBenk, Apr 9, 2015
    Last edited by a moderator: Apr 10, 2015
  4. FirasBenk

    FirasBenk Member

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    I'm writing an email with roundcube in the cpannel of an email account. And then I send it. But... the mail don't get out.
    I tried to Delivering Messages in Queue in the WHM but it gives me this message :

    LOG: MAIN
    cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1YgCaf-0004Wt-Cu
    delivering 1YgCaf-0004Wt-Cu
    LOG: skip_delivery MAIN
    Spool file is locked (another process is handling this message)

    When I try to send an email at the same adresse; it's work and I can receive my email .

    Well I don't know where I make the mistake...
    Can you help me please?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    What error message do you see in /var/log/exim_mainlog for this particular email? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Thank you.
     
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