The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sending' reported error (0x80042109) from Outlook

Discussion in 'E-mail Discussions' started by romanepo, Jun 17, 2014.

  1. romanepo

    romanepo Active Member

    Joined:
    Sep 24, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    xxxxx.com domain cant send mail from mail client outlook ,but when try to check yyyyy.com domain can sending mail.
    Both domain located in same server.
    When i change xxxxx.com domain smtp port from 25 to 587 than it working and another domain yyyyy.com working default port 25.

    I cant understand why occurring this issue.
    xxxxx.com outlook error report

    Task 'test@xxxxx.com - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  3. romanepo

    romanepo Active Member

    Joined:
    Sep 24, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Yes ,it was performed same computer, email client, and Internet connection
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Check to see if the issue persists on another email client such as Thunderbird in order to rule out any issues with Outlook itself.

    Thank you.
     
  5. visakhbc

    visakhbc Registered

    Joined:
    Oct 4, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    If the same user can connect through port 587, we can safely rule out firewall misconfigurations at PC or server end. Then the only real possibility exists at ISP. The most common cause is port 25 blocks by ISPs. This is one of the main reasons why cPanel has an optional second SMTP port.
     
Loading...
Similar Threads - Sending' reported error
  1. tamalero
    Replies:
    12
    Views:
    2,445

Share This Page