sendmail formmail problem

tkporce;

Member
Jul 25, 2003
7
0
151
Whenever a form is filled out on our website the form says it was succesfully sent but the email does not get passed the mail queue in WHM. I emailed tech support and they told me this:

Possibly the hostname needs to resolve to the ip of the mail server. Also, there is no RDNS setup for your ip. This could be a couple of possibilities.


Also we do not use email on this server we have a exchange server in the office. Not sure if this means anything I just dont want to mess our email up at the office. Can someone help me out with this?
 

thewebhosting

Well-Known Member
May 9, 2008
1,201
1
68
Have you set up MX records at your hosting server end to use the email services of your exchange server?
 

linux7802

Well-Known Member
Dec 14, 2007
232
1
68
cPanel Access Level
Root Administrator
In that case we would like to recommend you change your mail address in contact form and change it with your active mail address like any mail address yahoo,gmail etc and test it. If you are still facing the problem then you need to check code for your contact form with your hosting provider or web-developer :)
 
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