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Separate Email Server and Web Server

Discussion in 'E-mail Discussion' started by pauloray, Aug 22, 2018.

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  1. pauloray

    pauloray Well-Known Member

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    I have issues when a website hosted get infected with malwares and hosting phishing pages therefore getting our IP blocked. Which affects email delivery.

    Is it possible to separate the Email Server (using CPanel Control Panel) and the Web Server?

    Has anyone tried setting this up? Do you have guides/configurations?

    Any suggestions?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @pauloray,

    We don't offer an email-only version of cPanel & WHM at this time, but I encourage you to follow this feature request:

    Mail Only version of cPanel & WHM

    Here's the most recent update:

    Thank you.
     
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  3. pauloray

    pauloray Well-Known Member

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    What are possible workaround?

    Is it possible to assign a different IP on Exim (email server) and different IP as the Web Server? I am thinking that this way, if your Web Server IP is blocked due to infected websites, your Email Delivery won't get affected. Am I right?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @pauloray,

    It depends on how the specific blacklist is configured. You can configure a separate IP address for Exim to send email from using the instructions at:

    How to Configure the Exim Outgoing IP Address - cPanel Knowledge Base - cPanel Documentation

    However, if an account is hacked and used to send out SPAM, then it's going to use whichever IP address Exim is configured to send emails from. The better approach is to figure out how the account was hacked and prevent it from happening in the future. There's a thread on this topic at:

    Spam with two email addresses in From

    Regarding the feature request, you can review the top comment to see the latest progress update:

    Mail Only version of cPanel & WHM

    Thank you.
     
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