Separating user accounts parked domains

Aaron Hatton

Active Member
Jun 19, 2012
26
1
3
London, United Kingdom
cPanel Access Level
Root Administrator
I have multiple users who have multiple parked domains under their account, for example:

UserA - usera.com, useradomain.net, useracompany.co.uk

If my user (UserA) wants to split useracompany.co.uk from their account but has mailboxes attached to both the useracompany.co.uk and the usera.com domains, how would we go about doing this?

At current we do the following:

- Edit the DNS Zone file (Our customers have a lot of custom DNS entries)
- Delete the domain from the account
- Create the domain as it's own account
- Save the DNS Zone file

If there is a mailbox involved however the user does not want to lose the settings and emails.

Surely someone else has this issue? Is there a simple way of doing this?


N.B - Sorry if this is the wrong section, it is email related hence the location
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
807
160
168
New Jersey
cPanel Access Level
DataCenter Provider
There is no simple way, you just have to manually move everything over.

You have to move the domain older over from ~/mail/$DOMAIN
move the domain folder from ~/etc/$DOMAIN

If you click the Backup icon in cPanel, you can export the filters and forwarders, then use that same section to restore them in the new account.

If you have any problems after the migration, you may need to run

Code:
/scripts/mailperm
as root
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
463