Separating user accounts parked domains

[Aaron Hatton]

I have multiple users who have multiple parked domains under their account, for example:

UserA - usera.com, useradomain.net, useracompany.co.uk

If my user (UserA) wants to split useracompany.co.uk from their account but has mailboxes attached to both the useracompany.co.uk and the usera.com domains, how would we go about doing this?

At current we do the following:

- Edit the DNS Zone file (Our customers have a lot of custom DNS entries)
- Delete the domain from the account
- Create the domain as it's own account
- Save the DNS Zone file

If there is a mailbox involved however the user does not want to lose the settings and emails.

Surely someone else has this issue? Is there a simple way of doing this?


N.B - Sorry if this is the wrong section, it is email related hence the location

 

[Jcats]

Hello,

I am assuming you didn't see this addition to 11.56

Convert Addon Domain to Account - Documentation - cPanel Documentation

 

[Aaron Hatton]

Hello,

I am assuming you didn't see this addition to 11.56

Convert Addon Domain to Account - Documentation - cPanel Documentation

Thanks for the response, unfortunately this is only for addon domains and not parked domains (A.K.A - Alias Domains)

 

[Jcats]

Doh, sorry over looked that.

 

[Jcats]

There is no simple way, you just have to manually move everything over.

You have to move the domain older over from ~/mail/$DOMAIN
move the domain folder from ~/etc/$DOMAIN

If you click the Backup icon in cPanel, you can export the filters and forwarders, then use that same section to restore them in the new account.

If you have any problems after the migration, you may need to run

/scripts/mailperm

as root

 

[cPanelMichael]

Hello,

In addition to the previous response, you may find the following document helpful when manually copying over the email data from one account to another:

How to Manually Migrate Accounts to cPanel from Unsupported Control Panels - cPanel Knowledge Base - cPanel Documentation

Thank you.