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Separating user accounts parked domains

Discussion in 'E-mail Discussions' started by Aaron Hatton, May 11, 2016.

  1. Aaron Hatton

    Aaron Hatton Active Member

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    I have multiple users who have multiple parked domains under their account, for example:

    UserA - usera.com, useradomain.net, useracompany.co.uk

    If my user (UserA) wants to split useracompany.co.uk from their account but has mailboxes attached to both the useracompany.co.uk and the usera.com domains, how would we go about doing this?

    At current we do the following:

    - Edit the DNS Zone file (Our customers have a lot of custom DNS entries)
    - Delete the domain from the account
    - Create the domain as it's own account
    - Save the DNS Zone file

    If there is a mailbox involved however the user does not want to lose the settings and emails.

    Surely someone else has this issue? Is there a simple way of doing this?


    N.B - Sorry if this is the wrong section, it is email related hence the location
     
  2. Jcats

    Jcats Well-Known Member

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  3. Aaron Hatton

    Aaron Hatton Active Member

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  4. Jcats

    Jcats Well-Known Member

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    Doh, sorry over looked that.
     
  5. Jcats

    Jcats Well-Known Member

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    There is no simple way, you just have to manually move everything over.

    You have to move the domain older over from ~/mail/$DOMAIN
    move the domain folder from ~/etc/$DOMAIN

    If you click the Backup icon in cPanel, you can export the filters and forwarders, then use that same section to restore them in the new account.

    If you have any problems after the migration, you may need to run

    Code:
    /scripts/mailperm
    as root
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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