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Serious problems with Cpanel's backup system

Discussion in 'General Discussion' started by jackie46, Mar 7, 2006.

  1. jackie46

    jackie46 BANNED

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    There is a serious problem with the backups that Cpanel is creating on a nightly basis. We already reported it but its a big one.

    For all who think their backups are working without incident, maybe you should run /scripts/cpbackups/ manually one night to see what im talking about.

    There are issues with the backup of MySQL db's. Dont be surprised if you have to restore one of these backup to find a totally messed up mysql restore.

    Here is an example of what we are seeing during backup time.

    Grabbing mysql dbs............
    Done
    Grabbing mysql privs...DBD::mysql::st execute failed: There is no such grant defined for user 'hoodup4' on host 'localhost' at /usr/local/cpanel/Cpanel/Mysql.pm line 359.
    DBD::mysql::st fetchrow_arrayref failed: fetch() without execute() at /usr/local/cpanel/Cpanel/Mysql.pm line 360.
    DBD::mysql::st execute failed: There is no such grant defined for user 'hoodup4' on host 'localhost' at /usr/local/cpanel/Cpanel/Mysql.pm line 359.
    DBD::mysql::st fetchrow_arrayref failed: fetch() without execute() at /usr/local/cpanel/Cpanel/Mysql.pm line 360.
    Done

    This happens on most of the backups where sites are hosting mysql. Not all but most. Its already been reported but i was told that its because our users have a dash in their usernames. We dont have one account where our users have a dash in their usernames.

    :mad:
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Since you say that you've reported it, what have cPanel said, or haven't they replied to your ticket yet?
     
  3. jackie46

    jackie46 BANNED

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    First they said its because the usernames have dashes in them. Then they said it was a bug so they added it to bugzilla
     
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