Server abused by e-mail SPAM

Galanthus

Well-Known Member
Nov 8, 2013
87
0
6
cPanel Access Level
Root Administrator
:mad: Hello guys i really hope that somebody can help. I have finally stopped 90% of the phising scripts. Now i have another problem. in Mail Queue Manager i have a sender which i can not block or stop also there is no IP to stop this stupid hack.

Please see my screenshot:


Please help so i can stop this
 

ThinIce

Well-Known Member
Apr 27, 2006
352
9
168
Disillusioned in England
cPanel Access Level
Root Administrator
You'll need to look at the details for the message to ascertain how it was submitted to the mail server (script, user auth, whatever). You should be able to see this either from the details link (the magnifing glass) or by examining the exim logs themselves in /var/log/exim_mainlog. Paste us the details here if you aren't sure what you're looking at.

I'd imagine you've already been through How to: Prevent Email Abuse but there are some good basic things to configure in there if not, depending on how you already have things configured on your system.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

The image you provided shows the user, but you will need to view one of the actual messages and review the mail header for more information on how it was sent. Look to see if it was sent from a script or via direct SMTP authentication.

Thank you.