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Server blocking incoming mail

Discussion in 'E-mail Discussion' started by tank, Jan 23, 2015.

  1. tank

    tank Well-Known Member

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    I have a client who has emails not coming through. The server is not accepting them. What can I tell him and or what should i tell the other persons email administration. I have replicated the problem myself. Any help would be good.


    Code:
    Event:	rejected rejected
    User:	-remote-
    Domain:	
    Sender:	xxxxxxx
    Sent Time:	Jan 19, 2015 2:32:14 PM
    Sender Host:	exprod5og115.obsmtp.com
    Sender IP:	xxxxxxx
    Authentication:	unauthorized
    Spam Score:	
    Recipient:	xxxxxx
    Delivered To:	
    Delivery User:	xxxxxx
    Delivery Domain:	xxxxxx
    Router:	reject
    Transport:	**rejected**
    Out Time:	Jan 19, 2015 2:32:14 PM
    ID:	1YDJ04-000ADG-Gt
    Delivery Host:	exprod5og115.obsmtp.com
    Delivery IP:	xxxxxxxx
    Size:	0 bytes
    Result:	Sender verify failed
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    What's the specific output from /var/log/exim_mainlog or /var/log/exim_rejectlog when the email delivery is attempted?

    Thank you.
     
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