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Server broken - can't login

Discussion in 'General Discussion' started by Aruta, May 18, 2012.

  1. Aruta

    Aruta Registered

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    This is godaddy dedicated server.
    If i try to login as root, i have timeout. ( but if i enter wrong password, it say wrong pass)
    ssh hangs after you enter login
    if i try to login as regular user, it always say wrong pass.

    Receiving this errors on email:
    I'm trying to garher all information for now.

    What options do i have to regain controll?
    Thanks.
     
    #1 Aruta, May 18, 2012
    Last edited: May 18, 2012
  2. ruzbehraja

    ruzbehraja Well-Known Member

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    Do you have an LDAP server for password authentication?

    This does not seem to be a firewall issue. More like some misconfiguration.
     
    #2 ruzbehraja, May 19, 2012
  3. hoststop

    hoststop Well-Known Member

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    The best way to regain access is connecting the server via KVM. Contact your DC and ask them to provide with KVM access else ask your webhost. If you have KVM access, check for PasswordAuthentication is set to yes in ssh config. Look for /var/log/messages OR /var/log/secure to troubleshoot.
     
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    #3 hoststop, May 19, 2012
  4. Aruta

    Aruta Registered

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    Thanks for replies.
    We found admin who fixed this. Don't know much what he did and how logged.

    Yes, this was misconfiguration - another guy was trying to install red5.
     
    #4 Aruta, May 23, 2012
  5. singh9211

    singh9211 Member

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    Hi there,

    I am gettting the same, can some one please let me know the solution to it. Receiving lot of emails regarding ftpd & imapd failed notification.


    +++++++++++++++
    ERROR MESSAGE
    +++++++++++++++


    ftpd failed @ Sat Jul 28 18:11:12 2012. A restart was attempted automagically.

    Service Check Method: [socket connect]

    Reason: Timeout while trying to get data from service: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 607.


    Number of Restart Attempts: 6

    Startup Log: Starting pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog --daemonize -A -c50 -B -C8 -D -E -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L10000:8 -m4 -p30000:50000 -s -U133:022 -u100 -i -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3
    [ OK ]
    Starting pure-authd:


    Syslog Messages: Jul 28 17:07:42 cloud pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Jul 28 17:07:50 cloud pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__lcmktXu3w27Suf9Eu3EApPmvMVdOiYfd16T_grEwchcPcJ4tM4CWCfGXzqVvJdQw is now logged in
    Jul 28 17:07:52 cloud pure-ftpd: (__cpanel__service__auth__ftpd__lcmktXu3w27Suf9Eu3EApPmvMVdOiYfd16T_grEwchcPcJ4tM4CWCfGXzqVvJdQw@127.0.0.1) [INFO] Logout.
    Jul 28 17:13:50 cloud pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Jul 28 17:13:50 cloud pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__D5ONTcgN2Ym9Fhmv0iMrxvCdJmqJ2DwPbkUi_wXC1EShAhfCIBQDzlFT4FEq_eMK is now logged in
    Jul 28 17:13:51 cloud pure-ftpd: (__cpanel__service__auth__ftpd__D5ONTcgN2Ym9Fhmv0iMrxvCdJmqJ2DwPbkUi_wXC1EShAhfCIBQDzlFT4FEq_eMK@127.0.0.1) [INFO] Logout.
    Jul 28 17:21:26 cloud pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Jul 28 17:23:34 cloud pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Jul 28 17:29:01 cloud pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1


    =========================================

    imap failed @ Sat Jul 28 17:37:46 2012. A restart was attempted automagically.

    Service Check Method: [socket connect]

    Reason: Timeout while trying to get data from service: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 607.


    Number of Restart Attempts: 2

    Syslog Messages: Jul 28 16:48:47 cloud dovecot: imap-login: Login: user=<xxxx@xxxxxx.com>, method=PLAIN,
    Jul 28 16:48:47 cloud dovecot: IMAP(xxxx@xxxxxx.com): Disconnected: Logged out bytes=56/894
    Jul 28 16:49:08 cloud dovecot: POP3(xxxx@xxxxxx.com): Disconnected: Logged out top=0/0, retr=0/0, del=0/570, size=1019816, bytes=18/12953
    Jul 28 16:49:28 cloud dovecot: POP3(xxxx@xxxxxx.com): Disconnected: Logged out top=0/0, retr=0/0, del=0/242, size=215352, bytes=18/5408
    Jul 28 16:49:29 cloud dovecot: pop3-login: Login: user=<xxxx@xxxxxx.com>, method=PLAIN,
    Jul 28 16:49:30 cloud dovecot: pop3-login: Login: user=<xxxx@xxxxxx.com>, method=PLAIN, ,
    Jul 28 16:49:30 cloud dovecot: pop3-login: Login: user=<xxxx@xxxxxx.com>, method=PLAIN,
    Jul 28 16:49:45 cloud dovecot: pop3-login: Login: user=<xxxx@xxxxxx.com>, method=PLAIN,
    Jul 28 16:49:46 cloud dovecot: POP3(xxxx@xxxxxx.com): Disconnected: Logged out top=0/0, retr=0/0, del=0/77, size=165647, bytes=18/1819
    Jul 28 16:52:40 cloud dovecot: POP3(xxxx@xxxxxx.com): Disconnected: Logged out top=0/0, retr=0/0, del=0/242, size=215352, bytes=18/5408
     
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    #5 singh9211, Jul 28, 2012
    Last edited: Jul 28, 2012
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    You are having the same issue in that you cannot log into the machine or that you are receiving failure messages only? Basically, do you have root SSH access and root WHM access working for the machine?
     
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    #6 cPanelTristan, Jul 28, 2012
  7. singh9211

    singh9211 Member

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    Sorry, I am able log into the machine, just the problem is that i am receiving lot of such failure notifications. Root SSH access & root WHM are working fine.
     
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    #7 singh9211, Jul 28, 2012
  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    Do you have a firewall running? Can you try taking it down temporarily to see the results?
     
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    #8 cPanelTristan, Jul 28, 2012
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