dory36

Well-Known Member
Aug 30, 2003
179
0
166
Maybe it is IE7, maybe the server...

No matter what I do, I get either a server name mismatch or untrusted CA alert in IE7 when visiting https:.../whm on my servers.

I have reset the whm.cpanel certs, installed the certs in IE7, restarted cpanel, and everything else I have seen in the somewhat related messages I have been able to find.

Any suggestions?

Thanks,
Bill
 

adept2003

Well-Known Member
Aug 11, 2003
283
0
166
~ "/(extra|special)/data"
the ssl certificates generated by whm are self-signed, so you will always get the "untrusted" message. if you want to get rid of this, you will need to purchase and install an ssl certificate from a recognised source (i.e. verisign, geotrust, etc).

however, if your customers log in via their own domain name followed by /whm or /cpanel, the ssl will not work, since it is always linked to just one FQDN (domain name) and IP.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
76
308
cPanel Access Level
Root Administrator
It could also be that if you previously used IE6 you might have installed the self-signed certificates in your browsers CA list. I haven't upgraded to IE7, but it is possible that it didn't carry over such certs, especially if they seem "unsafe."
 

mdhoffa

Registered
Apr 24, 2007
1
0
151
if you have a cert

I have the same issue, where the browser tells me the certificate does not match my domain. However, I have a certificate and only need to login to WHM under one domain. So, I want to use that domain's certificate as the WHM certificate.

There is a command in WHM that appears to change the cPanel certificate:

> Main >> SSL/TLS >> Change Server Certificates

That link gives this prompt:

> Please select a server to change the certificate for:
> cPanel/WHM Server

Then, the page shows the form for installing certificates. It hasn't worked for me yet. I get this error:

> Install SSL Certificates for Application: cpanel
> Attempting to verify your certificate.....
> Modulus mismatch, key file does not match certificate. Please use the correct key file

Did anyone else have this issue?
 

c4n

Member
Sep 9, 2006
12
2
153
Make sure you access WHM under the correct domain. For example if the certificate is for "domain.com" then it must be accessed using "https://domain.com" and not "www.domain.com" or "host.domain.com" or any other.

If you get an "untrusted certificate" error rather than not matching domain names you can try the solution suggested above.