server certificates and IE7

[dory36]

Maybe it is IE7, maybe the server...

No matter what I do, I get either a server name mismatch or untrusted CA alert in IE7 when visiting https:.../whm on my servers.

I have reset the whm.cpanel certs, installed the certs in IE7, restarted cpanel, and everything else I have seen in the somewhat related messages I have been able to find.

Any suggestions?

Thanks,
Bill

 

[adept2003]

the ssl certificates generated by whm are self-signed, so you will always get the "untrusted" message. if you want to get rid of this, you will need to purchase and install an ssl certificate from a recognised source (i.e. verisign, geotrust, etc).

however, if your customers log in via their own domain name followed by /whm or /cpanel, the ssl will not work, since it is always linked to just one FQDN (domain name) and IP.

 

[Infopro]

Tools > Internet Options > Advanced Tab > Scroll to bottom, uncheck "Warn about certificate address mismatch"

That should let you by ok.

 

[cPanelKenneth]

It could also be that if you previously used IE6 you might have installed the self-signed certificates in your browsers CA list. I haven't upgraded to IE7, but it is possible that it didn't carry over such certs, especially if they seem "unsafe."

 

[c4n]

Been wondering about this myself, here's the solution which doesn't require purchasing a "trusted" certificate:
http://www.phpjunkyard.com/tutorials/whm-cpanel-untrusted-certificate.php

 

[mdhoffa]

if you have a cert

I have the same issue, where the browser tells me the certificate does not match my domain. However, I have a certificate and only need to login to WHM under one domain. So, I want to use that domain's certificate as the WHM certificate.

There is a command in WHM that appears to change the cPanel certificate:

> Main >> SSL/TLS >> Change Server Certificates

That link gives this prompt:

> Please select a server to change the certificate for:
> cPanel/WHM Server

Then, the page shows the form for installing certificates. It hasn't worked for me yet. I get this error:

> Install SSL Certificates for Application: cpanel
> Attempting to verify your certificate.....
> Modulus mismatch, key file does not match certificate. Please use the correct key file

Did anyone else have this issue?

 

[c4n]

Make sure you access WHM under the correct domain. For example if the certificate is for "domain.com" then it must be accessed using "https://domain.com" and not "www.domain.com" or "host.domain.com" or any other.

If you get an "untrusted certificate" error rather than not matching domain names you can try the solution suggested above.