Server crashed 2 nights in a row.

cwalke32477

Well-Known Member
Mar 2, 2010
94
0
56
Atlanta, Georgia
cPanel Access Level
Root Administrator
For the past 2 nights my server has crashed, after a year of solid running.
I imagine it is due to a user's script creating a runaway process that keep respawning itself.
What error logs can I look at to see, what is causing the server to crash?
 

JawadArshad

Well-Known Member
PartnerNOC
Apr 8, 2008
459
7
68
PK
cPanel Access Level
DataCenter Provider
What was the error at console when the server was rebooted. Were you able to check that. Check /var/log/messages for system errors especially around the time your server crashed. Check cron logs at /var/log/cron and see what crons last ran before the server crashed. Active monitoring tonight will be a good idea at this time.

For the past 2 nights my server has crashed, after a year of solid running.
I imagine it is due to a user's script creating a runaway process that keep respawning itself.
What error logs can I look at to see, what is causing the server to crash?
 

MattLee

BANNED
Aug 26, 2009
83
0
56
Hello,

You may want to consider that it may be a hardware related issue if you're seeing repeated crashes over a short period of time. I'd recommend to first have your data center or systems administration team perform hardware tests on the server to ensure that you aren't running into problems with hardware soft-failing.

If the hardware tests pass, it's time to escalate the issue further and contact our support department directly so that they can be provided with remote access to the server and troubleshoot the restarts further.

Where should I go for support? - cPanel Inc.