Server dedicated cPanel / whm 403 forbidden error

[Quintanilha]

Good night, I have a problem in my server, the server has the following error:

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


The server is online and working but when opening or reloading the sites on the server it presents this error

Print: Screenshot

I have root access to the server but I am unable to resolve

I need urgent help

 

[wintech2003]

Check the permissions/ownership of the /home/[username]/public_html folder for the website you're experiencing the issue with.

 

[Quintanilha]

user permissions are 771

print: Screenshot


Are these permissions right?


I gave permission 777 and did the test when reloading the page of the websites consecutively 10 times it gives error 403 Forbidden

 

[cPJustinD]

Hey there! Generally, 403s are indicative of improper permissions set on the directory, or access being forbidden by another server configuration or directive.

You can find our default public_html permissions here:

What are the default file permissions for public_html?

Directory permissions are important for the security and usability of your websites and files. What are the default permissions? Sometimes, when migrating servers or changing PHP handlers, your s...

support.cpanel.net

 

[Quintanilha]

is there any way i can fix the permissions of all cPanel accounts on my server

 

[cPJustinD]

You can try enabling the FileProtect for a start.

If you have enabled the FileProtect option, then each time EasyApache performs an update it is going to make the following changes:

EasyApache will create the /var/cpanel/fileprotect file
The system will execute the script "/usr/local/cpanel/scripts/enablefileprotect"
This sets the user's home directory (/home/$username) to 0711 Permissions.
This sets all document root directories’ (For example, /home/$username/public_html) group to the username user, and 0750 permissions

More on this can be found here:

What can change directory ownership settings?

Inside of cPanel's EasyApache, there is a function known as FileProtect. FileProtect is a function that aims to secure each cPanel user's document root. This is done by securing permissions and own...

support.cpanel.net

However, this would only affect the /home/$user and /home/$user/public_html directories. For more recursive changes, you will want to work with your system administrator to formulate a command or script to recursively set the desired permissions across all accounts.

 

[Spirogg]

user permissions are 771

print: Screenshot


Are these permissions right?


I gave permission 777 and did the test when reloading the page of the websites consecutively 10 times it gives error 403 Forbidden

in my cPanel websites in public_html all folders are 755 and all files are 644 depends on your program you are running

what is your index.html or index.php files are they 644

to test this : try to add a directory and file in public_html/test/index.html
the directory test (make it 755) and the file index.html (make it 644) then go to the website address https://yourdomain.com/test/index.html and see if you still get error 403 forbidden if not then your permission is the problem
if it works: then you can select all folders and make them 755 and then select files and make them 644 it might take a little time but I don't have an option for command line to change all folders and file permissions - unless someone else has one

hope this helps.

Spiro