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Server deleting email accounts.

Discussion in 'E-mail Discussions' started by MeddlePAL, Dec 4, 2004.

  1. MeddlePAL

    MeddlePAL Member

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    Hello,

    My name is Phil and I work as a server admin for a start-up hosting company. All has been fine untill recently. Recently we have been having problems with one of our boxes. The problem is getting very annoying. The problem is that it seems the server is enjoying deleting peoples email accounts. Untill recently it hasnt really been a problem, with maybe a person losing one or two accounts but just today we had someone lose 60+ accounts.

    I am wondering has anyone else had this problem and whether they know of a fix for it. Our security is pretty tight even though we do not have root disabled. We are running RHEL 3. If you need any logs please ask, I will go fetch them.
     
  2. h2oski

    h2oski Well-Known Member

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    I would honestly be very surprised if cpanel was just deleting email account for no reason.

    try this to see if the user did it on their own.

    Code:
    grep dodelpop /usr/local/cpanel/logs/access_log
     
  3. MeddlePAL

    MeddlePAL Member

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    Just followed that command, and it outputted nothing about the user doing anything to his own accounts. Hmm odd. Anyone other ideas?
     
  4. PWSowner

    PWSowner Well-Known Member

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    Any chance that account is over it's quota?

    I've heard of various problems popping up from that.
     
  5. MeddlePAL

    MeddlePAL Member

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    Anyway to check if they were over quota before they lost the email accounts?
     
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