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Server disappeared from dns cluster after cPanel upgrade

Discussion in 'Bind / DNS / Nameserver Issues' started by jcurioca, Aug 16, 2016.

  1. jcurioca

    jcurioca Registered

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    Original setup working ok in DNS Cluster:
    Server1 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
    Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
    Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32

    CHANGE OF ONE SERVER:

    Server1 - Centos 7.2 64-bit cPanel WHM 58 BUILD 20
    Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
    Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32

    SERVER1 is no longer in DNS Cluster.

    Why??
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify if the /var/cpanel/useclusteringdns file exists on the affected system? EX:

    Code:
    stat /var/cpanel/useclusteringdns
    Thank you.
     
  3. jcurioca

    jcurioca Registered

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    root@tx03 [~]# stat /var/cpanel/useclusteringdns
    File: '/var/cpanel/useclusteringdns'
    Size: 0 Blocks: 0 IO Block: 4096 regular empty file
    Device: 2fh/47d Inode: 51523059 Links: 1
    Access: (0644/-rw-r--r--) Uid: ( 0/ root) Gid: ( 0/ root)
    Access: 2016-08-12 10:49:01.000000000 -0500
    Modify: 2014-08-13 00:04:33.000000000 -0500
    Change: 2016-08-12 10:49:01.025300217 -0500
    Birth: -
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. jcurioca

    jcurioca Registered

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    Can you send the link for open a support ticket please?
     
  6. jcurioca

    jcurioca Registered

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    Support Request ID is: 7660735
    Thank you
     
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