Server disappeared from dns cluster after cPanel upgrade

[jcurioca]

Original setup working ok in DNS Cluster:
Server1 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32

CHANGE OF ONE SERVER:

Server1 - Centos 7.2 64-bit cPanel WHM 58 BUILD 20
Server2 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32
Server3 - Centos 6.8 32-bit cPanel WHM 56 BUILD 32

SERVER1 is no longer in DNS Cluster.

Why??

 

[cPanelMichael]

Hello,

Could you verify if the /var/cpanel/useclusteringdns file exists on the affected system? EX:

stat /var/cpanel/useclusteringdns

Thank you.

 

[jcurioca]

[email protected] [~]# stat /var/cpanel/useclusteringdns
File: '/var/cpanel/useclusteringdns'
Size: 0 Blocks: 0 IO Block: 4096 regular empty file
Device: 2fh/47d Inode: 51523059 Links: 1
Access: (0644/-rw-r--r--) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2016-08-12 10:49:01.000000000 -0500
Modify: 2014-08-13 00:04:33.000000000 -0500
Change: 2016-08-12 10:49:01.025300217 -0500
Birth: -

 

[cPanelMichael]

Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[jcurioca]

Can you send the link for open a support ticket please?

 

[jcurioca]

Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

Support Request ID is: 7660735
Thank you