Hey,My server suddenly stopped responding, is there any update issues for the WHM?
Great! so I should go for the eastsolid.com ppl !!! I'm checking if someone had some issue with cpanel update why should I expect some cheap ad like yours!
B/S !!! I have personally seen a great many Cpanel updates wipe out hundreds of servers!
I agree and see this many many times and often fix things free of charge. This is one of theB/S !!! I have personally seen a great many Cpanel updates wipe out hundreds of servers!
Dear spiral thank you , my server stoped responding 8 hours ago and the first thing i didB/S !!! I have personally seen a great many Cpanel updates wipe out hundreds of servers!
However, I know of no update currently at this precise moment causing problems like that
but, the point I am making here is that it is indeed possible and has happened before!
Now with that said, I would be glad to take a look at your servers, walidaly and joker20,
as unlike a great many of these so called management companies (in general) who often
bill you for services they don't even provide (often because they don't know how), I actually
do know what I'm doing and have been in this field for well over 30 years working professionally
as both a programmer and unix systems administrator with a primary specialty in network
For both of you, I won't charge you anything to take a look at your respective servers
and see what is actually going on. If your problem is something ridiculously simple,
I'll probably just go ahead and fix it for you with my compliments. If your problem
is something more complicated, I'll tell you straight off the top what is wrong and
we can discuss any kind of billing for fixing things at that time.
(And fyi, "simple" for me includes a lot of things nobody else can fix even after weeks
of review because chances are I can locate and fix those items in a few seconds too
as has often been the case many, many, many times before :D )
it was a high load on the server httpd was eating the memory. I didn't know it would affect cpanel!Well, first off, if your server fails, my question will be, what did you fo before it failed.
Then, think about this.
What is it running on (Linux, MAC, Windows, etc)
What hardware? (is there RAID, redundant PSU, UPS, etc)
What Control Panelare you using, and why?
Do you update the CP often, and if so, which build do you use?
Do you test somewhere else before you update?
Do you read the changelogs before you update?
Now, why did the server stop working? It all relates to the questions above. In many year's using Linux, and even cPanel, I have never seen a server stop responding, unless I mess around, and unless I do something which I haven't tried on a test bench first.
Do you have backups?
And can you reinstall a fresh system from Virtuzzo / XEN / OpenVZ? Most providers will allow you todo this from an interface, which you as VPS admin / owner should have access to. Restore to a time which you new worked, restore your client's date, and you're back online
P.S. I'd recommend getting a new VPS provider, if this is the service they provide, and you actually need a managed VPS solution, not a self managed one
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