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Server Down!!!

Discussion in 'General Discussion' started by jpvechor, Dec 27, 2004.

  1. jpvechor

    jpvechor Member

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    Dear friends,

    I am having a serious problem here.
    My Cpanel/Whm simply stopped working in parts of the night for the day.
    The Apache doesn't return more.
    The service status of WHM is crazy.
    All of the domains of the server don't enter more.
    But if I enter like www.dominio.com:2087 he accepts.
    Some ftps work and other no.

    Does anybody have some idea of the one what to do?

    Help me please,
    Thank you,
     
  2. mysteryr

    mysteryr Registered

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    Same problem here.... site has been inaccesible since many hours.. time-outs all the time... what's going on!?!? :mad:
     
  3. alrock

    alrock Active Member

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    I wish I has seen this thread before I posted in the WHM forum.

    I am having this same problem with 2 different servers on two different networks. All services fail and I cannot connect to anything. Not Cpanel, WHM and I cannot even SSH in. I can ping the server though.

    Nothing has been changed and no new software installed except the normal Cpanel updates. Why am I not surprised that this garbage control panel is causing problems yet again.

    I don't know about the rest of you, but I am frankly sick of the sloppy code and the problems caused by every update to this software. It's the most expensive software out there, yet it's also the most problematic and breaks something with every update. It's not worth $10 let alone over $1000.

    I am sick of my customers thinking my servers are terrible and that I am incompetant. How many times can I tell them that it's a Cpanel problem before they stop believing me?

    I am so mad right now I could spit.
     
  4. chirpy

    chirpy Well-Known Member

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    Unfortunately, without specific errors from your error logs, there's little people can advise you on. You need to start trawling through those logs that are specific to the application(s) that you are having difficulties with.

    You also need to read up about the latest problems facing PHP scripts in general and phpBB specifically, exploits of which are causing thousands of servers massive problems. I wouldn't be surprised if all the problems are not related to the worm infection doing the rounds right now.

    If you really don't know what to look for or how to track it down, you ought to contact your datacentre in the first instance, or a server administration in the second.
     
  5. alrock

    alrock Active Member

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    Chirpy, I can't look for anything because I cannot get in.

    Did you notice I said I cannot even SSH in. I am currently awaiting a reboot.

    And one of the servers is brand new with only one site on it that has only html files. No php scripts at all so that has nothing to do with these problems.
     
  6. chirpy

    chirpy Well-Known Member

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    Hi,

    I wasn't trying to upset you further - I do know how frustrating server problems are :eek: - but was addressing concerns of all 3 posters who haven't given specifics for people to help them with.

    The direct route to cPanel is either to your server provider, or through the cPanel support system. Posting on the forums invites help from a large number of fellow server administrators and we can only help if we have specific issues with examples to help us to help you.
     
  7. DigitalN

    DigitalN Well-Known Member

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    If you can't access the server, in the first instance you would probably be best to contact the datacenter to reboot the server for you.

    If that doesn't cure the access problem, the contacting the datacenter to have a tech login to the machine would be the next thing.

    cPanel isn't the blame for everything, I haven't had any servers with such problems and we have a lot of them, so I don't think your problem is related to cpanel, but then I have no way to tell in your case.

    Definitely obtain services of an admin if you have problems that cause service downtime and you can't solve them yourself, even if just to setup your box properly, in some cases this will stop future issues occurring.
     
  8. binumvk

    binumvk Active Member

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    server down

    Same problem here definitly some thing wrong in cpanel last 2 days,it is not only for that php worm.
     
  9. Donna

    Donna BANNED

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    Lemme guess..... all of you are running latest stable with php 4.3.10?

    Would help to know exactly what everyone is running but here's what we've come up with so far:

    New Server with latest stable and php 4.3.10 = fine (well some things like spamd are messed up but easy to fix)

    Old server upgraded to latest stable, release, edge etc and php 4.3.10 = nightmare.

    Solution, recompile apache to use 4.3.9 and restart cpanel. Everything should go back to normal.
     
  10. binumvk

    binumvk Active Member

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    server down

    php-4.3.10 version is updated but still some times some unknown problems.Like not able to
    access through ssh or apache,like various kind of problems. :cool:
     
  11. alrock

    alrock Active Member

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    I have not upgraded the PHP version, so I am not running 4.3.10.

    I noticed on WHT there is a thread with several more people describing the same problems we have posted here:

    http://www.webhostingtalk.com/showthread.php?s=&threadid=357084

    So this appears to be more wide spread than just the few of us who posted here.

    Who wants to take bets that all of these at WHT are Cpanel servers as well?
     
  12. Cranky

    Cranky Member

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    That's not really an option considering the major security problems in PHP versions earlier than 4.3.10. CPanel need to fix this.
     
  13. chr_nikol

    chr_nikol BANNED

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    did the cat eat the tongue of all mods in here ?
    dont see any official support...
    something smells bad...

    shitty cpanel soft did it again !
     
  14. chirpy

    chirpy Well-Known Member

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    Nothing fishy at all.

    Official support is through the the Trouble Ticket system or bugzilla, not these forums.
     
  15. chr_nikol

    chr_nikol BANNED

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    yes ofcourse, whatever...
    but when they have nothing to hide, i see them replying...
    also if u check the #cpanel channel on EFnet via IRC,
    they dont have anything serious to do...
    they just waste their time around...

    they dont really work...
    how else can u explain that all projects take years to accomplish ?
    take for example the mod-mono...
    its open since ages, and never worked for anyone !!!
    everybody has the same problems, and they dont ever tried helping anyone...
    or thy another example...
    take for example the Chatroom option in cpanel...
    NOBODY really uses this...
    its just crap...
    there are several exploits for this...
    they dont update or support it but dont even remove it !
    and most of all it doesnt even work !!!
    what our clients will say when they click on chat ?

    or take for example all addon scripts, like phpmyadmin, phpnuke or others...

    currently they supply us phpnuke 6.5, when the official release is on 7.6 !!!
    11 releases before !!!
    that is about 1.5+ year with no updates ?!!?!?!?!

    How more shitty can a Control Software become ?????????????????????
     
  16. dave9000

    dave9000 Well-Known Member

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    I have 2 servers running cpanel and have had no issues with either one of them, most of us that know how to administrate a server have little or no problems which indicates that the cpanel software is good software, it also indicates that cpanel users that have major problems are caused by the person that trying to administrate the server and not the cpanel software. So I see 3 choices either hire someone that knows what they are doing , learn it for yourself or get out of the hosting business
     
  17. m00n

    m00n Registered

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    Calm down!

    Cool it! There are other control panels out there. If you don't like cPanel, choose another one.

    In the last days, many server admins spent some time reading posts about the phpbb worm and chmoding 700 stuff like /usr/bin/wget and other security configurations. I guess some of the problems are related to those configurations.

    Contact your datacenter. They should help you. Even if you have to pay them.
     
  18. chr_nikol

    chr_nikol BANNED

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    I dont talk about administration or problems...
    I talk about the QUALITY they SHOULD PROVIDE for the money we do SPENT...
    and i cant see this quality available...
    ALL scripts and 3rd party, are been said not to be supported by cpanel,
    so they dont care about updating them and keeping them almost latest
    (latest? what a joke... they have 1-2 years old stuff here !!!)
    BUT if you think about it, THEY ARE responsible even for 3rd party scripts and stuff,
    because EVERYTHING in cpanel is 3rd party...
    They just wrote some perl scripts and combined together FREE 3rd party stuff,
    selling all this crap to us !!!
    I dont find any real code in cpanel software...
    everything is based on free stuff or open source...

    what do they sell ?
    GNU licenced software controlled by some dump pel scripts ???
    YES.
    Are we dumpheads paying for this ?
    YES.

    Anything else ?
     
  19. dave9000

    dave9000 Well-Known Member

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    then don't use it , use one of the other panels or do it the old fashioned way by hand

    i am quite happy with cpanel, it saves me a lot of time doing administrative tasks
     
  20. binumvk

    binumvk Active Member

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    It is may be ur personal opinion , iam not feeling like so :rolleyes: :rolleyes:
     
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