peter123

Member
Apr 14, 2008
13
1
53
Hi,

After I use "System Update" in WHM to update kernel, my server stuck at grub during boot up.
The OS I'm using is CentOS.

The screen show me "Grub>" and nothing else, can anyone please help on this? May I know how to fix it?

I try to open a ticket to cPanel support but it requires "Support Access ID", unfortunately I can't get the ID because my server is down.

Regards,
Peter
 
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SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

The screen show me "Grub>
The issue related OS or server hardware setting so you need to contact to your server providers as they will check this issue through console.