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Server hung, lost email, where is email gone?

Discussion in 'E-mail Discussions' started by nicklas, May 8, 2006.

  1. nicklas

    nicklas Well-Known Member

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    Hi,

    Last night my server hung completeley, after submitting a ticket and finally after hours got the server rebooted, it came up and rebooted spontanious? after the third reboot the server was coming back to life.... but I lost a few emails.

    Where are they gone, one customer lost email from ebay and since he sold items we are sure there must be mail send from eBay but never received...

    How can I avoid this for the near future? by adding a second server fo rmail only?
    How to confugre this? are there any manuals/tips or guidelines for this.

    Thanks
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Any email sent to your server, when it is down, will be bounce. Unless the senders send their messages again, otheriwse there is no way of restoring them.

    Check your log files for errors causing the crash and take care of the problem.
     
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