Server issues - unable to access wordpress dashboard

RLAC

Registered
Oct 27, 2019
1
0
0
Blouberg, Western Cape
cPanel Access Level
Website Owner
Hi, Can someone from your support PLEASE contact me!!!! I am having serious issues with your servers and not being able to login to my wordpress dashboard. I am kept at a ERR_TOO_MANY_REDIRECTS page without an error code, I see this on multiple devices. This has been happening since 26 October 2019.

Also, my Disk /home (/home) is at 92% - how do I fix this? Advice please.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hello,

This is an issue that would be best addressed with your hosting provider. They should be able to break down the usage on the account as well as investigate why you're unable to reach the wordpress dashboard. If it's available to you, you might want to check at cPanel>>Software>>Site Software and identify if the WordPress installation is present and able to be accessed that way.